A customer satisfaction survey is a form of research whereby companies ask their customers for their opinions on issues related to how well or how poorly the companies are performing. Such surveys are a valuable tool for businesses, both large and small. They help companies gain a better understanding of their customers’ concerns and requirements. They use feedback from the surveys to improve their products and standard of service in line with their customers’ requirements. A customer satisfaction survey can improve customer loyalty and protect profitability and revenue.
The Wendy’s Customer Satisfaction Survey is meant to provide the company with valuable information on issues of importance to customers. It also provides a channel for consumers to express their opinions. This is critical in a world where consumers are increasingly sharing their views on social networking platforms that are outside the control of businesses. Asking for customer feedback and views shows that a company is willing to listen and take account of consumers’ views. Once you finish the survey, you will get a coupon code as a thank you gift for taking the time to answer a few simple questions.
Wendy’s is a popular choice in fast food. The first Wendy’s restaurant opened in 1969 in Columbus, Ohio. Since then, the story of this fast food chain, started by Dave Thomas, has been one of meteoric success. By March 1999, it was the third largest burger fast food chain in the world, with about 6,650 locations.
Additionally, Wendy’s and its affiliates employ tens of thousands of workers around the world. The restaurant’s menu consists mainly of burgers, fries, sandwiches, and beverages.
How to Complete the Wendy’s Customer Satisfaction Survey
You Will Need:
- Access to your computer or mobile device.
- Internet access.
- A valid Wendy’s receipt with an invitation to take a survey.
- Visit Wendy’s survey page at www.talktowendys.com or www.wendyswantstoknow.com.
- Select a language, English, French, or Spanish, and click next to continue.
- Click on the, take survey, option.
- To take the survey, you will need to enter an 8-digit restaurant number as it appears on your Wendy’s receipt, right below the date.
- You will also need to enter the date found on the front of your receipt, the amount of your purchase, and your email address, which will be used to send you a code to validate your coupon. Click next.
- Enter the time of day you visited Wendy’s and indicate where you made your purchase. Click next.
- Next, answer all survey questions as thoroughly and truthfully as possible.
- At the end of the survey, you get a chance to enter a cash sweepstakes by entering your personal information, such as your name, address, telephone number, and email address. Wendy’s will use this information to notify you if you are a winner.
- Wendy’s website: https://www.wendys.com/