Vons Customer Satisfaction Survey

Store Survey

Market research through surveys is a relatively new field. Although the organized analysis of economic and social phenomena has deep roots in history, it is only in the mid-1900s that the business world experienced the organization of sampling techniques with global coverage, statistical inference, structured questions, and probability sampling to limited populations with quantifiable sampling error. Ironically, in the modern era, there is still some uncertainty in survey research. Sadly, many businesses do not seem to grasp the importance of survey research. Some surveys looking for high response rates are failing, which is somewhat surprising.

Customer satisfaction surveys produce a significant portion of those numbers. The demand for candid customer feedback has never been higher, which is why Vons are conducting the Vons Customer Satisfaction Survey. Telephone answering machines, locked apartment buildings, telephone caller ID, walled subdivisions, and many other access barriers for customer research have grown in the modern era. Due to the declining response rates, businesses are resorting to online customer surveys. The Internet offers incredibly low research costs relative to other traditional methods. Thus, the Vons Customer Satisfaction Survey will help the company reach as many people as possible.

When cost savings and fast turnaround are guaranteed, there is no reason why businesses should not take advantage of customer surveys. The customer is king, and information given by customers can mean the difference between success and failure. You will become eligible to take part in a prize draw once every 15 days when you take the survey.

About Vons

Vons is a supermarket chain with locations in Southern Nevada and Southern California. Headquartered in Arcadia, California and owned by Cerberus Capital Management, it operates stored under the Pavilions and Vons banners. The company’s founder opened his first store in 1906. Over the next seven decades, the company’s innovation and expansion was non-stop. Today, the chain stretches from San Diego to Fresno and from Nevada to the Pacific, with more than 270 stores serving millions of customers.

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How to Complete the Vons Customer Satisfaction Survey

You will need:

  • A mobile device or computer with Internet access.
  • A basic understanding of English.
  • A Vons store receipt with a survey invitation.

Instructions:

  1. Visit www.vonssurvey.net.
  2. Choose the location you visited and enter your email address.
  3. Enter the date of your store visit.
  4. Enter the time of visit and operator/cashier number.
  5. Answer all questions truthfully.
  6. Submit the survey.

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8 comments

  • Today I visited the Lee Mill Tesco Store to book an opticians appointment for an eye test, I was very disappointed to have to wait for over 30 minuets to see the only person in this department, She was dealing with another client but as this department, obviously has lengthy consultations, why was only one person on there own??? I am very disappointed with this issue and hope this was just one small hiccup and not a regular practice. I do not complain about the service, I do complain that only one person was on duty and the length of wait for a 5 minuet conversation to book an appointment!!!!

  • I would like to commend Erika Leitzring who work at Vons, Black Mountain Road, San Diego, Ca. 92129 for her exceptional service, she’s so nice, courteous and so helpful. Good job ! =)

  • I would like to make a complimentary comment about Gwen who works in the floral section of Vons in Vista #2121.
    I just had my 40th anniversary,I wanted to present my wife with a floral arrangement. Gwen took great care to assist me in picking the best choice in choosing the right vase and prettiest roses. My wife was quite pleased. Gwen represents Vons well. MARK ROBINSON

    • I would like to make a complimentary comment about Gwen who works in the floral section of Vons in Vista #2121.
      I just had my 40th anniversary,I wanted to present my wife with a floral arrangement. Gwen took great care to assist me in picking the best choice in choosing the right vase and prettiest roses. My wife was quite pleased. Gwen represents Vons well. MARK ROBINSON

  • FIRST I DO MY SHOPPING AT THE VONS MARKET, LOCATED IN LOMPOC CA. THE TWO CLERKS THAT PROVIDE SUCH GREAT ASSISTANCE SHOULD BE RECOGNIZED FOR THERE OUTSTANDING WORK. THERE ARE JERRI BETH, AND GLORIA # 3176. I WANT THEM TO BE RECOGNIZED AND I TRULY THERE HELP AND ASSISTANCE.

  • I shop @ Vons. 4/25/17 12:52 2861 5 217 5880 There’s an employee in your Long Beach store. 300 E. Broadway, in the meat and seafood section that I’ve noticed, that’s always working hard when I walk by. Also, when I buy fish, or chicken, he bends over backwards, to make me happy, and give me just what I ask for, and want . . . .! His name tag says…Nick. He’s a valued employee. He hustles . . . ! I just want to say that, He sticks out . . . ! He’s friendly, knowledgeable, and personable. Give this guy a spiff. Or a PM. He’s always hustling every time I go buy . . . ! Please, give him an employee of the month, or something like that. I’m serious. I’ve been in other stores, and nobody cares. This guy, Nick, Cares about how customers feel, . . . !

  • My name is Roger Gilliam and I have shopped at Pavilions inSeal Beach for around 25 years. One of the main reasons I do is because of a friend, and a employee of yours, Shelly McCullah. We missed her so much while she was gone. Shelly always has a smile and greets us with a big hello each time we shop. I came real close to not shopping there while she was gone. My background is marketing and for me to take the time to correspond with you means atleast 200 others in Seal Beach feel the same as I do. She lives in Seal Beach and needs to stay here. If there is anything else I can say or do make that happen, let me know. Roger Gilliam

  • i shopped at the vons store number1431 in ventura. the manager named Janice was extremely helpful and curteous in helping find the items i need. Such a wonderful manager!

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