Customer satisfaction is the ability of a business to satisfy its customers. It is the measure of how satisfied customers are. Obtaining a measure of its customer satisfaction levels will help Pet Supplies Plus secure larger purchases and repeat business. To measure customer satisfaction levels, companies can hold surveys, sign up advisory groups, or hold focus groups. A customer survey can cover several elements of the customer experience, such as their ratings of the speed of service, quality of service and/or products, pricing, complaints or issues they have experienced, products or services they require, and other important issues. A customer satisfaction survey is one of the most effective ways to understand and track the perceptions and expectations of customers.
To guarantee customer satisfaction, Pet Supplies Plus is conducting a customer satisfaction survey. The Pet Supplies Plus Neighbor Satisfaction Survey is designed to get prompt response from customers about their most recent shopping experiences. The company understands that what keeps it kicking is the customer. It wants to keep its customers happy, and the only way to do this is by meeting and exceeding their expectations.
Customer surveys are an easy, affordable and quick way to improve customer relationship management. Customer surveys usually require multiple questions that touch upon different dimensions of the customer experience concept. When you complete the survey, you will get a chance to win a $100 gift card in the Pet Supplies Plus customer service sweepstakes.
About Pet Supplies Plus
Founded in 1988, Pet Supplies Plus is a privately held pet supply retail chain with a huge presence in the United States. The company is headquartered in Redford, Michigan and operates more than 320 stores in 25 states. Jack Berry and Harry Shallop, the chain’s founders, sought to introduce grocery store convenience and experience into the pet supply industry. The company’s stores are owned by company stores and independent franchises.
How to Take the Pet Supplies Plus Neighbor Satisfaction Survey
You will need:
- A valid Pet Supplies Plus store receipt with a survey invitation.
- A computer or mobile device with Internet access.
- Visit www.tellpetsuppliesplus.com.
- Enter the store number, transaction number, the date and time of visit as shown on your store receipt. Enter your age.
- Answer all questions candidly.
- Fill out your contact information to enter the prize draw.
- Submit the survey.
- Pet Supplies Plus Neighbor Satisfaction Survey Sweepstakes Rules: https://www.tellpetsuppliesplus.com/PContent.aspx?Page=Rules&c=580710
- Pet Supplies Plus Neighbor Website: http://www.petsuppliesplus.com/