Conducting a customer satisfaction survey indicates that a company cares about its customers. It builds loyalty and strengthens a company’s relationships with its customers by asking what they like, dislike, and where they would like to see improvements. Such surveys may even involve customers when it comes to developing new products because problems can be identified before they even happen.
The Mimi’s Cafe Customer Satisfaction Survey gives you a change to speak your mind and tell the company what you think about their restaurants, customer service, and food. The company will use your feedback to ensure that your future dining experiences are memorable and excellent.
In addition, your feedback will help shape employee development and internal company strategies. It will define the brand’s long term and short term goals and empower the company’s employees, managers and executives to meet customer focused goals. This survey will help Mimi’s Café act intelligently on customer feedback. It will help them create a customer experience that focuses on satisfaction and stop customers defecting to competitors.
About Mimi’s Café
Mimi’s Café is a popular restaurant chain headquartered in Irvine, California. On august 14, 2014, it was voted the favorite breakfast in an online poll of more than 6,000 people. The poll, conducted by Market Force, showed that Mimi’s Café ranked tops in food quality. Mimi’s operates more than 140 restaurants in 24 states. It serves American and French food, with French themes and décor. The first café opened in 1978 in Anaheim, California.
How to Complete the Mimi’s Cafe Customer Satisfaction Survey
You Will Need:
- A computer or mobile device with internet access.
- A valid and recent receipt from Mimi’s with a survey invitation.
- A basic understanding of English.
- Enter the survey site at www.tellmimi.com.
- Enter the following information from your receipt: the 9-digit survey code and the date.
- Click start to begin the survey.
- Think about your most recent visit to a Mimi’s Café restaurant and answer some simple questions regarding your dining experience.
- Answer all questions honestly and thoroughly.
- Write the validation code you get on your receipt and use it to redeem your offer during your next visit to Mimi’s Café.
- Mimi’s Cafe Website: http://www.mimiscafe.com/