Dunkin’ Donuts UK Guest Satisfaction Survey

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The more information a business has about its customers, the better. This is why Dunkin’ Donuts are conducting a guest satisfaction survey. The restaurant chin wants balanced and accurate feedback from its customers in order to put itself ahead of its competition. The simplest and fastest way to find out what people expect and want is to ask them. The problem is, some business owners assume they know what their customers want. In reality, what they think customers want is invariably different. Getting customers/guests to put their thoughts and opinions in writing is one of the most well established feedback methods.

This is because; a well-conducted guest satisfaction survey works wonders for businesses of all sizes. Dunkin’ Donuts wants its customers to share their preferences, ideas, and constructive criticisms in order to improve its offerings. Therefore, feel free to share your ideas and impressions of how the company is performing, and it will do its best to provide you will the best products and services on your next visit to one of its restaurants. A company may deliver what it things are the best products and/or services in the world, but if customers are not satisfied, it is wasting its time.

About Dunkin’ Donuts UK

Dunkin’ Donuts has been serving delicious meals to the world for over 60 years. This popular restaurant chain does not stop at donuts. It also serves up classic, smooth coffee, in addition to a wide range of savory sandwiches and baked goods. A subsidiary of Dunkin Brands, Inc., Dunkin’ Donuts opened its first outlet in 1950 in Quincy, Massachusetts.

The company licensed its first franchise in 1955. Today, it operates more than 10,000 outlets worldwide, including the UK. It is the world’s leading coffee and baked goods chain, serving over 5 million customers each day.

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How to Take the Dunkin’ Donuts UK Guest Satisfaction Survey

You will need:

  • A computer or mobile device with Internet access.
  • A Dunkin’ Donut UK shop receipt with a survey invitation.
  • A basic understanding of English.

Instructions:

  1. Visit www.telldunkin.co.uk to begin the survey.
  2. Click ‘Continue’ if you agree to the survey site’s use of cookies and other methods of collecting data.
  3. Enter the 18-digit code printed on your survey invitation.
  4. Answer all questions truthfully.
  5. Submit the survey.
Survey video produced by GuestSatisfactionSurveys Team and Dunkin' Donuts UK customers anonymous.

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Dunkin’ Donuts considers improving guest satisfaction as one of its top priorities. Your feedback will help the company achieve its customer service goal. The challenge when it comes to improving customer satisfaction is to measure true satisfaction in consistent and repeatable surveys without using subjective measurements. The need to understand guest satisfaction is obvious. Satisfied guests cost less in ongoing support, stay with a product and/or service provider longer, give better referrals, and spend more money. Of all techniques of measuring customer satisfaction, after service satisfaction surveys provide the most accurate and reliable results.

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