Conducting a customer satisfaction survey is a common business practice in the modern marketplace. Many business owners wonder whether the practice of surveying customers pays off with increased profits and customer loyalty, or that it merely gives businesses a false sense of empowerment. Experts have conducted extensive research across a wide range of industries in order to answer this question. Many such studies indicate that there is a relationship between customer loyalty and customer satisfaction. Essentially, when customer satisfaction hits a certain level, customer loyalty improves significantly. As indicated by these studies, conducting a customer satisfaction survey can have a huge impact on a company’s profitability. In fact, such surveys can create a competitive advantage.
In light of this, the impact of the City Barbeque Customer Satisfaction Survey on the company’s bottom line is obvious. Conducting the survey to understand how to increase customer loyalty and satisfaction pays for itself. The feedback received will allow the company to identify key attribute drivers that need to be addressed by specific operational and marketing strategies within the organization. These measurements will also help the company track its performance over time, compare performance across different parts of the company, and benchmark against competitors’ offerings.
About City Barbeque
City Barbeque is 100 percent committed to the art of barbeque since they started in 1999. The restaurant chain refuses to take any shortcuts or cut any corners. All of their meats are hand rubbed with spices, smoked on–site at each location, and take more than 18 hours to perfect.
The company’s employees prepare dishes from scratch in the restaurant and give all their dishes the same attention they would give to the feed prepared for their own families. City Barbeque offers delicious barbeque in its truest form, prepared by individuals who are devoted to doing it right.
How to Complete the City Barbeque Customer Satisfaction Survey
You Will Need:
- A City Barbeque restaurant receipt with a survey invitation.
- A PC, laptop or mobile device with internet access.
- A basic understanding of English.
- Visit the survey site at www.Tellcitybbq.com.
- Enter the store number printed on the top of your survey invitation.
- Answer all survey questions honestly based on your experience at the City Barbeque where you received your survey invitation.
- You will need a pen to write your validation code on your survey invitation.
- Do not forget to bring that invitation back with you on your next visit to City Barbeque.
- City Barbeque Website: https://www.citybbq.com/