Charleys Guest Satisfaction Survey

Restaurant Surveys

Charleys have been perfecting their craft for approximately 30 years. They, therefore, know a thing or two about presenting you the best dishes. However, they still need your feedback to further improve their food and customer service. The Charleys Guest Satisfaction Survey, available at www.tellcharleys.com, is the place where you can speak candidly about their services and products.

Whether negative or positive, your feedback will help the company enhance your next dining experience. In addition, if you decide to take the simple online survey, you will receive a confirmation code you can use to redeem the offer printed on your Charleys receipt.

About Charleys

A college kid with big dreams and a hearty appetite founded the company in 1985 after tasting his first Philly Cheesesteak. Immediately, he knew that he could succeed with this outstanding sandwich. He perfected his recipe and opened his own restaurant to rave reviews. Today, there are more than 500 Charleys restaurants around the world.

The restaurant chain’s passion for preparing great steaks is matched only by its passion for serving its customers where they work and live. The company also strengthens local communities throughout the world by giving finds, energy, and time to support worthy causes, organize charitable events, and sponsor neighborhood organizations.

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How to Complete the Charleys Guest Satisfaction Survey

You Will Need:

  • A mobile device or computer with internet access
  • A valid Charleys receipt with a survey invitation
  • Ability to read and understand English or Spanish

Instructions:

  1. Enter the survey site at www.tellcharleys.com.
  2. Enter the 5–digit store number located on the top of your Charleys receipt.
  3. Enter the date printed on the top of your Charleys receipt.
  4. Enter the time located on the top of your receipt.
  5. Click on the start button to begin the survey.
  6. When you complete the survey, you will get a confirmation code, which you can use to redeem the offer printed on your coupon or receipt.
  7. Answer a series of questions based on your most recent Charleys experience.
  8. Answer all questions candidly.
  9. Indicate whether you would like to receive email promotions, information and great offers, including further opportunities to take future surveys. Click next to proceed.
  10. Fill out your contact information, i.e., your name and email address, and click next.
  11. You will get a validation code, which you should write on your coupon or receipt. You may redeem the offer during your next visit to any Charleys location.

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Conclusion:

Participation in the Charleys guest satisfaction survey is optional; however, if you choose to take it, you will get a chance to speak your mind about the company’s services and products. Charleys needs this information to know what is working and where they need to improve.

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