Customers are what keep businesses alive and kicking; therefore, it is important to keep them happy. This is why Carrabba’s is conducting a guest satisfaction survey. Guest satisfaction can be defined as the state of mind that guests have about a business and its services and products when their expectations have been fulfilled or exceeded. Carrabba’s knows that it can keep its guest satisfaction levels high by offering its guests great products and services. However, the company wants to measure how it is performing, which is why it is conducting a guest satisfaction survey to help it collect quantifiable data that gauges the overall feelings and thoughts of its customers.
The Carrabba’s Guest Satisfaction Survey is designed to measure how satisfied you are with the company, whether you would recommend the company to others and whether you intend to return. Guest satisfaction surveys are an easy and quick way to improve guest relationship management. The company wants to keep its guests happy. This online survey will allow the company to listen to its guests without taking up staff time. The company’s management and employees will instantly follow up on both positive and negative guest reviews and immediately make changes and managerial decisions based on the feedback.
About Carrabba’s Italian Grill
Headquartered in Tampa, Florida, Carrabba’s is an Italian-American restaurant chain owned and operated by Bloomin’ Brands. Founded in 1986, the company operates more than 230 restaurants.
Carrabba’s was founded by two Sicilian men from Texas who love to eat good food and cook. They loved the food their grandparents and parents cooked for them, as well as the Western food that is part of being in Texas. They saw food as something that happens when interconnected families get together. Food was part of how they were raised. It was present at christenings, birthdays, graduations, weddings, holidays, and funerals. It is what reminded them they were family. Thus, through Carrabba’s, they decided to share their love for food with the world.
How to Complete the Carrabba’s Guest Satisfaction Survey
You Will Need:
- A valid Carrabba’s restaurant receipt with a survey invitation.
- A PC, laptop or mobile device with internet access.
- A basic understanding of English.
- Be 18 years of age or older to enter the sweepstakes.
- Visit the survey site at www.TellCarrabbas.com.
- Enter the 18-digit code located on your survey invitation.
- Answer all survey questions honestly and thoroughly.
- Enter your contact information to enter the sweepstakes.
- Submit the survey.
- Carrabba’s Guest Satisfaction Survey Sweepstakes Rules: https://www.tellcarrabbas.com/PContent.aspx?Page=Rules&c=290209
- Carrabba’s Italian Grill Website: https://www.carrabbas.com/