Baskin-Robbins Guest Satisfaction Survey

Restaurant Surveys

If you enjoyed your experience at Baskin-Robbins or had a bad experience, the company wants to know about it to make added improvements in their products and services. This simple Baskin-Robbins guest satisfaction survey takes less than ten minutes to complete, and upon completion, you will receive a code to redeem the offer printed on your receipt on your next visit.

Baskin-Robbins is giving you an opportunity to express your opinions about their products and services because it understands that customer feedback is key to business performance.

About Baskin-Robbins

It is one of the world’s leading ice cream and frozen dessert chains. The company creates and sells premium ice cream, beverages, and frozen desserts. It provides value and quality to customers in almost 7,300 locations in nearly 50 countries.

Founded in 1945, Baskin-Robbins creates a wide range of delicious treats and more than a thousand ice cream flavors.

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How to Complete the Baskin-Robbins Guest Satisfaction Survey

Baskin-Robbins-Guest-Satisfaction-Survey

You Will Need:

  • A mobile device or computer with internet access
  • A valid receipt from Baskin-Robbins with a survey invitation
  • Ability to read and understand English, French, or Spanish

Instructions:

  1. Enter the survey site at www.tellbaskinrobbins.com.
  2. You can click on the “Coupons Restrictions” link to view the rules.
  3. Select the language to take the survey in, i.e., English, Spanish, or French.
  4. Input the 18-digit survey code placed at the middle of your Baskin-Robbins receipt and click start to proceed.
  5. However, if your receipt does not have a survey code, enter the 6–digit PC number or store number located on the back of your survey card, indicate the date of your visit and the hour of your visit, and click next to begin the survey.
  6. Answer a series of questions regarding your visit to the Baskin-Robbins where you got your receipt.
  7. Answer all questions honestly and thoroughly.
  8. If you would like Baskin-Robbins to contact you for additional research and/or promotions, enter your email address and click next to finish the survey. You can withdraw it at any time.
  9. You will receive a validation code, which you should write on your receipt. You will be able to redeem the offer on your receipt the next time you visit Baskin-Robbins. However, you must present your receipt, including your validation code, while purchasing at the restaurant listed on the receipt.

For further convenience, watch this video to understand the procedure for participating in the survey.

Survey video produced by GuestSatisfactionSurveys Team and Baskin-Robbins customers anonymous.

Conclusion:

You cannot combine your coupon with any other Baskin-Robbins promotion, discount, or offer. In addition, there is a limit of one receipt per customer per visit. Your validation code, however, will expire six months from the purchase date indicated at the top of your receipt. Therefore, if you want to help Baskin-Robbins improve their products and services, and also take advantage of the coupon, take the simple survey as soon as possible.

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