Smart & Final Customer Satisfaction Survey

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Smart & Final Customer Satisfaction Survey, managed by independent market research company ForeSee, is designed to gauge customer satisfaction and initiate interaction between Smart & Final and their customers. Voicing your opinion as a consumer is important to the company and allows them to see which areas they are bringing satisfaction to their customers and which areas they need to continue to improve.

By answering all Smart & Final Customer Satisfaction Survey questions candidly and as accurately as possible, it lets Smart & Final analyze and determine their customer satisfaction level. If you are not receiving customer service that meets or exceeds your expectations, this survey is the best place to share that information with the company. If you are thrilled with certain aspects of their store, this survey is a great way of letting Smart & Final know how happy you are as their customer.

About Smart & Final

Smart & Final is a chain of food and supply stores. It is based in California and ended up emerging as the store it is today through a series of mergers and expansions. Through combining several companies, including the oldest, Hellman-Haas Grocery, which was founded in Los Angeles in 1871 and Thriftimart, among many others, Smart & Final materialized as a non-membership, warehouse-style, smaller box food retailer. Cash & Carry Smart Foodservice is a subsidiary of Smart & Final, and along with Smart & Final Extra! own and operate over three hundred stores throughout seven states.

While Smart & Final is known for carrying bulk-sized items, they carry standard sizes of name brand items as well. You can find a little bit if everything at a Smart & Final store such as beverages, candy, kitchen and home equipment and supplies, frozen foods, cleaning supplies, meat and seafood, produce, grocery, packaging and disposables and healthy and beauty supplies.

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How to Complete the Smart & Final Customer Satisfaction Survey

smart-final-survey

You will need:

  • A couple of minutes.
  • Internet access.
  • Ability to read English.
  • Your most recent Smart & Final receipt.

Instructions:

  1. Visit www.smartandfinal.com/survey.
  2. With your most recent Smart & Final receipt in hand, enter the date and time of your purchase, the store number, the term number and your age.
  3. Solve the captcha.
  4. Start the survey.
  5. Answer all questions based on your most recent shopping experience.
  6. Enter your contact information if you would like to be eligible for the chance to win one of the available rewards for completing the survey.
  7. The survey is complete upon being thanked for your time and the successful submission of your information.

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