Sheetz Customer Satisfaction Survey

Store Survey

It is strange that in an era of instance communication and boisterous social media, some businesses seem reluctant to use a true, tried, rested, and extremely useful communication tool: the online customer satisfaction survey. Essentially, a customer satisfaction survey is the invitation a business sends to its customers after an interaction with them, asking them about their experience and opinions. The reason it is strange that most businesses are not fanatical about such surveys is the fact that customer feedback surveys are vital when it comes to measuring customer satisfaction. Businesses use surveys to actively listen and act on clients’ feedback. Therefore, the Sheetz Customer Satisfaction Survey aims to help the company identify what it is doing right and where it needs to improve to meet customers’ needs and expectations.

Customer surveys are a highly effective and easy means of demonstrating commitment to excellent customer service. Asking customers for their candid feedback about the products and services they received ought to be an integral part of a company’s interaction with its customers. There is no better way to find out easily and quickly and on a recurrent basis how customers feel that to conduct a customer satisfaction survey. When you complete the Sheetz Customer Satisfaction Survey, your feedback will help the company make necessary improvements designed to give you the best shopping experiences possible.

About Sheetz

Sheetz is a convenience store chain dedicated to providing outstanding services and convenience while being more than just a convenience store. It is popular with people who are travelling and need to refresh their body and refuel their car. From soccer moms and construction workers to road warriors, many people visit a Sheets store when they are on a go. Headquartered in Altoona, Pennsylvania, this family owned store chain has been in operation for more than 60 years.

How to Complete the Sheetz Customer Satisfaction Survey

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You will need:

  • A PC or mobile device with Internet access.
  • A Sheetz store receipt with a survey invitation.
  • A basic understanding of English

Instructions:

  1. Visit www.sheetzlistens.com to begin the survey.
  2. Enter the invitation code, time, and date located on your survey invitation.
  3. Answer all survey questions honestly.
  4. Provide your contact details.
  5. Submit the survey.

Survey video produced by GuestSatisfactionSurveys Team and Sheetz customers anonymous.

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Conclusion:

Sadly, some business owners seem to believe that customer satisfaction surveys have fallen out of fashion. However, the point is that they are missing an amazing opportunity. Customer surveys may not be the most sophisticated and latest communication strategies available, but they are, without a doubt, extremely effective when it comes to improving customer satisfaction and loyalty. In addition to being effective, customer surveys are an awesome closing-of-the-loop process. I.e., once a business has provided a product and/or service, it makes sense to ask the customer for his/her feedback, as well as collect some valuable intelligence at the same time.

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One thought on “Sheetz Customer Satisfaction Survey

  • March 23, 2017
    Purchased one BIG Philly 6″ sub and one Steak n Fryz Salad at Sheetz #57, the steak on the salad was removed so we could eat the salad. The sub was pitched away. This was take out food with a 9 mile return to the store, I did not return, it was late and I was tired.

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