Shoppers Drug Mart Customer Care Survey

Retail Survey

Join the Shoppers Drug Mart Customer Care Survey to make your thoughts known to the management. If you are often in their stores, then you have probably formed various opinions about the way that they do business. Some might be positive while others are not so flattering.

It doesn’t matter which side of the fence you’re on as long as you are candid. They will appreciate your honesty. Go ahead and tell them about your observations. Provide them with the details they need to pinpoint problems and generate the necessary solutions. Your efforts will result in a better store for your whole community.

About Shoppers Drug Mart

This is a Canadian retailer that sells pharmaceutical products and related items. The chain is based in Ontario but has over a thousand stores scattered across Canada. It was founded in 1962 and is still owned by the Koffler family. Prescription delivery is a service offered in a number of locations for free using the company’s own fleet.

The company can also be relied upon to provide clinical services for retirement communities and long-term care facilities. There is a loyalty card program available to frequent shoppers. They can enrol in this to get points which in turn can be redeemed in future purchases.

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How to Participate in the Shoppers Drug Mart Customer Care Survey

You Will Need:

  • A nice and reliable Internet connection.
  • A computer with web access.
  • A few minutes to answer the questions.
  • A receipt from SDM with the required code.

Instructions:

  1. Go to the survey site at www.SDMSurvey.com.
  2. You will be asked to choose between two languages: English and French.
  3. On the welcome page, you will have to enter a 15-digit code as printed on your sales receipt. Launch the survey once you’re done.
  4. Indicate the date and time of your last visit to the store.
  5. Talk about the nature of your visit. What did you do in the store? What types of items did you order?
  6. Assess the likelihood that you will make a return to the site and recommend it to your friends.
  7. Rate your overall experience shopping at the store.
  8. Rate the individual elements from your visit such as product availability, pricing, service, and more.
  9. Provide suggestions on how things could be further improved.
  10. Enter your personal contact details for future notifications, especially about the prize draw.

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Conclusion:

Shoppers Drug Mart is one of Canada’s most trusted retail pharmacy chain with decades of experience in the business. The survey is used to keep them on track in an ever-changing market.

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