Safeway Customer Satisfaction Survey


In the modern economic climate, customer satisfaction is paramount. The Safeway Customer Satisfaction Survey is crucial to the organization in its quest for achieving optimum operation capability. Through this survey, feedback from customers will help create a better understanding of what the organization needs to do to improve on customer satisfaction. Critical or positive feedback is welcome. Safeway values customer opinions and will use the feedback you provide to improve its products and/or services.

Customer satisfaction is paramount to developing and running a successful business. Feedback from customers can help organizations make strategic decisions that conform to customers’ interests. The easiest way to measure customer satisfaction is through a customer satisfaction survey. The Safeway customer satisfaction survey will give the company definite insight into customers’ thoughts and perceptions. Additionally, the information collected will help the company’s workers identify areas that need improvement to develop lasting customer relationships.

About Safeway

Headquartered in Pleasanton, California, Safeway is a US supermarket chain owned by private equity investors. The chain operates more than 2,200 locations and employs close to a quarter of a million employees, making it the 2nd largest supermarket chain in the US. Safeway’s primary operations base is in the central and western parts of the country, with other stores located in the Mid-Atlantic part of the country’s Eastern Seaboard. The founder’s vision for Safeway still drives the company, though on a massively larger scale.

Early last year, Safeway’s parent company, AB Acquisition LLC, completed a merger that created one of the biggest drug and food retailers in the United States. Safeway stores are founded around the policy of offering its customers the goods they need at a fair price, with a lot of loving care band tenderness.


How to Complete the Safeway Customer Satisfaction Survey

You will need:

  • A computer or mobile device with Internet access.
  • A valid purchase receipt with a survey invitation.
  • Be able to read and understand English.


  1. Visit the survey site at
  2. Specify the location you visited by choosing the state and store.
  3. Enter your email address.
  4. Enter the date of your visit.
  5. Enter the time of day you visited and the cashier/operator number from your survey invitation/receipt.
  6. Answer all survey questions honestly.
  7. Specify whether you wish to be entered into the prize drawing.
  8. Fill out your contact information.
  9. Submit the survey.
Survey video produced by GuestSatisfactionSurveys Team and Safeway customers anonymous.

Related Links:

Customer satisfaction is a principal business goal for the company. It is especially critical in a marketplace where customers are able to communicate and share their opinions through different online platforms. Companies that want to improve profitability and maintain growth must understand their customers’ needs. For taking the time to share your feedback, Safeway will give respondents a change to enter a sweepstakes drawing once every 15 days.


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  1. love the Bar B Q Ribs Dawnie did an outstanding job the ribs were delicious and her customer service was is out of this world wish there were more people like her.. KEEP HER BAR B QUIN.. Thanks Dawnie

  2. Easter Sunday plant purchase,cashier Jamie this year as well as last year, has been outstanding. She is very knowledgeable,polite,and an absolute joy to to work with.American Canyon store location.

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