Guest satisfaction is the key to growth and long-term success for businesses. Understanding customers and their needs goes a long way in providing outstanding services and customer satisfaction. The Red Lobster guest satisfaction survey aims to determine what customers feel about the restaurant chain, its products, and customer service. It also helps to identify problem areas and potentially unhappy customers.
Red Lobster understands that regular interaction with customers is necessary to measure their satisfaction or dissatisfaction with the company’s offerings. A guest satisfaction survey is the most effective way to uncover customers’ likes and dislikes, what they think about the service they receive, what they feel about the products on offer, and any areas of improvement. This survey will help strengthen the company’s relationships with its customers and help built loyalty and trust.
About Red Lobster
Red Lobster is a casual dining restaurant chain headquartered in Orlando, Florida. The chain is famous for serving excellent seafood and the freshest fish. Bill Darden, the company founder, opened his first restaurant at age 19. It was called the Green Frog. From the beginning, he focused on quality and service, and it was only a matter of time before he opened the first Red Lobster restaurant in 1968. By the early 70s, the chain had expanded throughout the Southeast, establishing it as the leader among casual dining and seafood restaurants.
Red Lobster became an independent corporation in 2014, after years of success and growth. Today, the company operates 705 restaurants in the U.S. and Canada. Over the decades, the company’s passion for seafood and delicious dining experiences has kept it evolving.
How to Complete the Red Lobster Guest Satisfaction Survey
You Will Need:
- A recent and valid receipt with a survey invitation
- A mobile device or computer with internet access
- A basic understanding of Spanish or English
- Be a legal resident of the United States, Canada, excluding the province of Quebec, or Puerto Rico to be eligible for the monthly sweepstakes
- Visit the guest survey website at www.redlobstersurvey.com.
- Choose your preferred language.
- Click on the links provided to view the list of sweepstakes winners and sweepstakes rules.
- Enter the ID number printed on your receipt.
- Answer all survey questions based on the visit when you received your survey invitation.
- Answer all survey questions truthfully.
- Specify whether you would like to enter the sweepstakes.
- Enter your contact information for sweepstakes entry purposes.
- Submit the guest satisfaction survey.
For further convenience, watch this video to understand the procedure for participating in the survey.
- Red Lobster Guest Satisfaction Survey Sweepstakes Rules: https://www.redlobstersurvey.com/PContent.aspx?Page=Rules
- Red Lobster Guest Satisfaction Survey Sweepstakes Winners: https://www.redlobstersurvey.com/PContent.aspx?Page=Winners
- Red Lobster Website: https://www.redlobster.com/