Red Lobster Guest Satisfaction Survey

Restaurant Surveys

Guest satisfaction is the key to growth and long-term success for businesses. Understanding customers and their needs goes a long way in providing outstanding services and customer satisfaction. The Red Lobster guest satisfaction survey aims to determine what customers feel about the restaurant chain, its products, and customer service. It also helps to identify problem areas and potentially unhappy customers.

Red Lobster understands that regular interaction with customers is necessary to measure their satisfaction or dissatisfaction with the company’s offerings. A guest satisfaction survey is the most effective way to uncover customers’ likes and dislikes, what they think about the service they receive, what they feel about the products on offer, and any areas of improvement. This survey will help strengthen the company’s relationships with its customers and help built loyalty and trust.

About Red Lobster

Red Lobster is a casual dining restaurant chain headquartered in Orlando, Florida. The chain is famous for serving excellent seafood and the freshest fish. Bill Darden, the company founder, opened his first restaurant at age 19. It was called the Green Frog. From the beginning, he focused on quality and service, and it was only a matter of time before he opened the first Red Lobster restaurant in 1968. By the early 70s, the chain had expanded throughout the Southeast, establishing it as the leader among casual dining and seafood restaurants.

Red Lobster became an independent corporation in 2014, after years of success and growth. Today, the company operates 705 restaurants in the U.S. and Canada. Over the decades, the company’s passion for seafood and delicious dining experiences has kept it evolving.

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How to Complete the Red Lobster Guest Satisfaction Survey

Red-Lobster-Guest-Satisfaction-Survey

You Will Need:

  • A recent and valid receipt with a survey invitation
  • A mobile device or computer with internet access
  • A basic understanding of Spanish or English
  • Be a legal resident of the United States, Canada, excluding the province of Quebec, or Puerto Rico to be eligible for the monthly sweepstakes

Instructions:

  1. Visit the guest survey website at www.redlobstersurvey.com.
  2. Choose your preferred language.
  3. Click on the links provided to view the list of sweepstakes winners and sweepstakes rules.
  4. Enter the ID number printed on your receipt.
  5. Answer all survey questions based on the visit when you received your survey invitation.
  6. Answer all survey questions truthfully.
  7. Specify whether you would like to enter the sweepstakes.
  8. Enter your contact information for sweepstakes entry purposes.
  9. Submit the guest satisfaction survey.

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Conclusion:

Red lobster values your honest feedback and appreciates you taking the time to complete their survey. After completing this online questionnaire, Red Lobster will give you a chance to enter a monthly sweepstakes drawing to win a grand prize worth $1,000 or one of a hundred prizes worth $50. To be eligible for the sweepstakes, you must be a legal resident of the U.S., Puerto Rico, or Canada aged 18 years or older.

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2 comments

  • We had a very nice, friendly and efficient waitress tonight at Red Lobster in Mentor, Ohio. Her name is Elle.
    Service was very good and she made sure we were not in need of anything during our meal.

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