Family Dollar Customer Satisfaction Survey

Store Survey

Family Dollar has set up a customer satisfaction survey to help them understand the needs of their clients. Customers’ opinions are highly valued and will help the company tailor its services and products to meet customers’ expectations and needs. The Family Dollar Customer Satisfaction Survey will give customers a chance to voice their concerns and opinions from the comfort of their homes. For owners and managers of traditional brick and mortar stores, feedback from customers is often right to the point and immediate, which means that they can act on it.

For example, a customer may complain about the prices and after several missed sales, the owner may decide to adjust the prices. A customer may compliment the store owner about the helpfulness of his/her salespeople or cleanliness of his/her store, which will tell the owner that he/she is doing something right. However, for the medium-sized and large businesses, collecting customer feedback requires more effort. From written comment forms to telephone surveys to online surveys, businesses are employing a number of techniques to listen to their customers.

About Family Dollar

Family Dollar is a variety store chain with more than 8,100 locations across the United States. Headquartered in Charlotte, North Carolina, it is the second largest retail chain of its type in the country. When it comes to getting value for every dollar in an easy-to-shop location, Family Dollar is the place to shop.

The retail chain offers a wide assortment of items for the whole family, ranging from name brand foods to household cleaners, from toys to health and beauty products, from home fashions to apparel for every age, all for very low prices. Most items are priced below $10, but shoppers can find merchandise at $1 or less, which makes shopping fun without straining the budget.

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How to Complete the Family Dollar Customer Satisfaction Survey

You Will Need:

  • A Family Dollar store receipt with a survey invitation
  • A computer or mobile device with Internet access
  • A basic understanding of English

Instructions:

  1. Visit www.ratefd.com.
  2. Enter the 16 to 19-digit transaction ID number.
  3. Answer all survey questions truthfully based on your recent experience.
  4. Enter your email address.
  5. Specify whether you would like to enter the prize draw.
  6. Fill out your contact information.
  7. Submit the survey.

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Conclusion:

The Family Dollar Customer Satisfaction Survey is an online survey you can take at your convenience from the comfort of your house. Your evaluations and comments are valuable to the company’s ongoing effort to improve your shopping experience. For your candid feedback, you will get a chance to enter a prize draw to win $1,000 cash and great prizes valued at $1,500. Family Dollar understands that this dialog can become the lifeblood of its business.

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