Resource One Credit Union’s Member Satisfaction Survey

Finance Survey

Resource One Credit Union takes customer feedback seriously. This organization is where it is because of always considering the needs, complaints, and opinions of customers. Feedback from customers is needed so that this institution can continue being a leading credit union in Texas. Company officials want to know the weaknesses of the company so that they can take serious steps to address these limitations. You can also leave positive feedback. That will serve to motivate management and employees to continue with the good work.

The purpose of Resource One Credit Union’s member satisfaction survey is to obtain your feedback concerning your recent experience at Resource One Credit Union. Your responses to the questions will be kept confidential. In addition, management will take your feedback seriously. You will only need a minute or two to complete the survey. At the end, you will be entered into a draw for a $250 gift card.

About Resource One Credit Union

This is a not-for-profit member-owner credit union that operates in Dallas and Houston. It was founded on July 15, 1936. Resource One was originally called Sears Dallas Employees Federal Credit Union. This organization is owned by its borrowers and savers. Presently, it has more than 50,000 members. Anyone who lives in Houston or Dallas can become a member of this credit union. Membership is also open to people living within a 10-mile radius of Resource One Carrollton branch. Employees and corporate entities can become members.

The focus of Resource One is growth, service, and offering innovative financial products. This institution is federally insured by NCUA. Being a member-owned credit union; the main goal of Resource One is to financially empower all its members. Profits made are directly distributed to members. Resource One, always strives to offer its members with better loan rates and lower fees.

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How to Participate in the Resource One Credit Union’s Member Satisfaction Survey

What You’ll Need:

  • You will need to be a member of Resource One Credit Union.
  • You will require a valid receipt.
  • You need to know how to read and write in English.
  • You should have a computer, smartphone, or tablet with a stable internet connection.

Instructions:

  1. Visit www.r1cu.org/survey.
  2. Click the ‘continue’ button.
  3. Enter the transaction date and operator number from your receipt.
  4. Answer questions 2 to 4 and click the ‘next’ button.
  5. Answer question 5 and 6 based on how the employee performed.
  6. Rate your overall satisfaction in question 7 and 8.
  7. To enter the prize draw, fill your personal information.
  8. You will be entered into a sweepstake for a $250 gift card.

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Conclusion:

The team at Resource One Credit Union is eagerly waiting for your feedback. They want to know your complaints and opinions. Do you think this Credit Union is doing a good job? Do you feel there are areas that this organization is lagging behind?

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