Pleasing customers goes beyond simply offering them special offers periodically or delighting them polite customer service representatives. Modern businesses must prove they can consistently meet their customers’ expectations throughout their lifetime relationship with the business, regardless of the situation, the hour, or channel. Lack of effort is one of the biggest impediments for the customer journey for many companies. The more difficult a business makes it for customers to find instant resolution to their problems and questions, the less satisfied they will be.
Every business owner should realize that competition is only one mouse click away, one search result away. In the modern marketplace, customers have a wealth of options. Thus, to be successful, companies must understand what their customers expect and need. They should have a channel through which customers can communicate their feelings, suggestions and concerns, which is why Quiznos Grill is conducting a customer satisfaction survey.
The Quiznos Grill Customer Satisfaction Survey is an online feedback form designed to collect candid feedback from customers about the company’s offerings. The company values your honest feedback and is grateful for your time and consideration. To reward you for your valuable feedback and effort, you will be entered into a prize draw to win a $500 gift card. In addition, your feedback will help the company’s management and employees understand what they are doing right and where they need to improve in order to deliver the best customer experiences possible.
About Quiznos Grill
Quiznos Grill is a fast casual restaurant concept offering cooked-to-order sandwiches and potato chips. The restaurant leverages the equity of the Quiznos brand, and in many ways, it will be a learning lab for the company as it thinks about a turnaround. The grill features wine on tap and craft beer, and customers order at the counter and the food is delivered to their table.
How to Take the Quiznos Grill Customer Satisfaction Survey
You will need:
- A valid Quiznos Grill restaurant receipt with a survey invitation.
- A basic understanding of English.
- A PC or mobile device with Internet access.
- Visit www.qgfeedback.com.
- Enter the store number, order number, and date of visit.
- Enter the time of visit and visit type.
- Answer all questions.
- Submit the survey.
- Quiznos Grill Customer Satisfaction Survey Terms and Conditions: https://www.qgfeedback.com/pContent.aspx?Page=TermsAndConditions&c=521611
- Quiznos Grill Website: http://www.quiznosgrill.com/