Pier 1 Imports Customer Satisfaction Survey

Retail Survey

Customer satisfaction survey results provide a picture of the behaviors and attitudes, including comments, opinions, and thoughts, of the target survey population. The feedback collected acts as the baseline to establish and measure benchmarks from which to compare performance over time. In addition such surveys give companies an opportunity to communicate with their customers. Conducting a customer satisfaction survey is an unbiased approach to making smart decisions. Companies will not rely on gut feelings; rather, they will make sensible decisions based on analyzed data from customers.

The Pier 1 Imports Customer Satisfaction Survey will help the retail chain find potential advocates, identify unhappy customers, and measure overall satisfaction. Your feedback will help them address issues of importance, rather than waste valuable resources and time on issues of no or little concern. It will help them understand exactly how happy, or unhappy, you are with their products, customer service, support, and operations.

About Pier 1 Imports

If you are creative, fun, unique, colorful, inspiring, and have the knack for finding the perfect furniture, tableware, lighting, and décor for your home; you will find what you need at Pier 1 Imports. The retail chain, headquartered in Texas, specializes in imported home décor and furnishings, particularly unique furniture, decorative accessories, table-top items, and seasonal décor.

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It is a publicly traded company in the NYSE Under ticker PIR. Established in 1962, the company currently operates more than 1,000 outlets in the US, Canada, and Mexico.

How to Participate in the Pier 1 Imports Customer Satisfaction Survey

You Will Need:

  • A PC, laptop or mobile device.
  • An Internet connection.
  • A Pier 1 Imports receipt with a survey invitation.
  • A basic understanding of English.
  • Be a legal resident of Canada or the U.S. aged 18 years or older to enter the sweepstakes.

Instructions:

  1. Visit the survey site at www.Pier1.com/feedback.
  2. Click on the take survey button.
  3. Select the date you made your purchase, enter the store number from your register receipt, enter the transaction number, re-enter the transaction number, enter the register number, select your age, and type the characters you see in the box.
  4. Submit this information to begin the survey.
  5. Answer all questions honestly and thoroughly.
  6. Click the continue button to register for the sweepstakes.
  7. Enter your contact information.
  8. Submit the survey.

Survey video produced by GuestSatisfactionSurveys Team and Pier 1 Imports customers anonymous.

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Conclusion:

Pier 1 Imports want to make you happy because happy customers make repeat purchases, and have a higher lifetime value. Additionally, they are less likely to turn to competitors. Your honest feedback will help the company address any possible problems. It will help them achieve their goal of being your preferred home furnishings retailer. They want to exceed your expectations and provide an exceptional shopping experience so you will shop with them again. To reward you for your time and valued feedback, they will enter you into a monthly sweepstakes to win a $1,500 Pier 1 gift card grand prize, or a $500 Pier I gift card.

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