Panda Express Guest Survey

Restaurant Surveys

With a raging competition in the food industry, it’s not easy to satisfy customers. It takes tremendous effort and perseverance to improve and maintain a high-level customer satisfaction. That’s why smart food companies invest in retaining their existing market share rather than spending millions on chasing new customers. Keeping your existing customer base happy and satisfied is more cost-effective than allocating supplementary resources to attract fresh customers.

With the help of customer feedback surveys, food companies get an opportunity to peek into the minds of their customers. It’s the perfect way to identify what your customers like and dislike about your company. That’s exactly what Panda Express is doing. With the Panda Express Guest Satisfaction Survey that is available at, you can share your insights and recommendations that can help the food chain improve its overall customer experience.

About Panda Express

Don’t we all know what Panda Express is? It’s a huge chain of restaurants serving American Chinese food. With 1,775 restaurants located in the U.S., Canada, Guam, Mexico, South Korea, Puerto Rico, and the UAE, it’s safe to say that Panda Express is the largest American Chinese food chain in the world.

If you want to visit a Panda Express restaurant, you will most likely have to locate one in the shopping malls. However, the chain has now opened stand-alone restaurants as well. Other than these locations, you can find Panda Express in casinos, in universities, at airports, and at military bases as well.


How to Enter the Panda Express Guest Satisfaction Survey

Enter By Online:

  1. Log on to to participate in the Panda Express Guest Satisfaction Survey.
  2. Enter the 4 or 5-digit store number printed on your receipt.
  3. Confirm the restaurant you visited.
  4. Enter the order number printed on your receipt.
  5. Enter the date and time of your visit to a Panda Express restaurant. You can find this information printed on your receipt to begin the survey.
  6. Answer the questions truthfully based on your most recent visit to a Panda Express restaurant.
  7. Enter your name and contact details if you wish to receive emails from Panda Express about their new offers and products.
  8. At the end of the survey, you will receive a redemption code.
  9. Write the code on your receipt and bring it with you on your next visit to Panda Express to redeem the offer printed on your receipt.

Watch this video to understand the procedure for Enter by online.

Survey video produced by GuestSatisfactionSurveys Team and Panda Express customers anonymous.

Enter By Phone: Call 1-855-51-PANDA

Terms & Conditions

  • You have to participate in the survey within 2 days after the receipt date.
  • The coupon is not valid with any other coupons, discounts, and promotions.
  • The coupon cannot be cashed.
  • Only one coupon is allowed per person on every purchase.

Contact Panda Express

  • Mailing Address: Panda Express Guest Care, P.O. Box 1159 Rosemead, CA 91770
  • Customer service: 1 (800) 877-8988


Survey Name Panda Express Guest Satisfaction Survey
Survey Official Website
Survey Prize Free Entree item with purchase of a Plate
Entry Method By Online and By Phone
Survey Expiry Date Within 2 days
Offer Limit One coupon per person per purchase
The Panda Express Guest Satisfaction Survey is a tool designed to perpetrate communication between the management and customers of Panda Express. All you have to do is take out 5 minutes to participate in the survey. Remember, your insights are of great value to Panda Express!

Sources and Citations



  • Wow..Panda Express #1528 Indio is extremely lucky to have such a wonderful manager..Mariano Garcia. We hosted a golf tournament for 80 people and it was easy with such an amazing manager. Mariano and staff service was fast,friendly, accurately filled and on time. The food was delicious and the golfers are giving me raving reviews…..the whole experience was great and I appreciated the care and attention given to us…thankyou very much

  • Why is it that some of the restaurants count their shrimp per serving. The food is excellent and healthy, fresh and stores are very clean, but the cheap manager counting shrimp leaves the dish way overpriced at $1.00 per shrimp!

  • Very nice an polite the manager , she is the one to attend us, averithing was clean . We just waiting for our shrimp fresh cook .

  • Love the food.. great service, however :
    Really sick of every time we eat at the restaurant it is always cold. I believe they use the heat from the kitchen to heat their restaurant . It’s awful to have to eat with your coat on. It’s not just one restaurant it’s the same at everyone. Turn the heat on !!!!!

  • The Cottonwood, AZ location is extremely clean and it was impressive to see employees walking around the tables, offering sauce packets – or just asking if I needed anything. Also…my dinner was delicious!
    BTW…the ‘square bowl’ is a nice improvement, too👍.

  • I’ve managed restaurants for years and this place was amazingly clean. The location on camelback and Litchfield 👍🏻👍🏻👍🏻👍🏻.

  • I would like to take the survey for the ‘free entree item’, but you have made this very confusing…anything I click takes me to other survey options other than for the free entree. So, I’m unable to take the survey and unable to tell about a great restaurant…I”m very dissatisfied as I enjoy dining at Panda Express#1222.

Leave a Reply