Panda Express Guest Survey

Restaurant Surveys

About Panda Express Guest Satisfaction Survey

With a raging competition in the food industry, it’s not easy to satisfy customers. It takes tremendous effort and perseverance to improve and maintain a high-level customer satisfaction. That’s why smart food companies invest in retaining their existing market share rather than spending millions on chasing new customers. Keeping your existing customer base happy and satisfied is more cost-effective than allocating supplementary resources to attract fresh customers.

With the help of customer feedback surveys, food companies get an opportunity to peek into the minds of their customers. It’s the perfect way to identify what your customers like and dislike about your company. That’s exactly what Panda Express is doing. With the Panda Express Guest Satisfaction Survey that is available at www.pandaexpress.com/feedback, you can share your insights and recommendations that can help the food chain improve its overall customer experience.

About Panda Express

Don’t we all know what Panda Express is? It’s a huge chain of restaurants serving American Chinese food. With 1,775 restaurants located in the U.S., Canada, Guam, Mexico, South Korea, Puerto Rico, and the UAE, it’s safe to say that Panda Express is the largest American Chinese food chain in the world.

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If you want to visit a Panda Express restaurant, you will most likely have to locate one in the shopping malls. However, the chain has now opened stand-alone restaurants as well. Other than these locations, you can find Panda Express in casinos, in universities, at airports, and at military bases as well.

How to Participate in the Panda Express Guest Satisfaction Survey

Instructions:

  1. Log on to www.pandaexpress.com/feedback to participate in the Panda Express Guest Satisfaction Survey.
  2. Enter the 4 or 5-digit store number printed on your receipt.
  3. Confirm the restaurant you visited.
  4. Enter the order number printed on your receipt.
  5. Enter the date and time of your visit to a Panda Express restaurant. You can find this information printed on your receipt to begin the survey.
  6. Answer the questions truthfully based on your most recent visit to a Panda Express restaurant.
  7. Enter your name and contact details if you wish to receive emails from Panda Express about their new offers and products.
  8. At the end of the survey, you will receive a redemption code.
  9. Write the code on your receipt and bring it with you on your next visit to Panda Express to redeem the offer printed on your receipt.

For further convenience, watch this video to understand the procedure for participating in the survey.

Survey video produced by GuestSatisfactionSurveys Team and Panda Express customers anonymous.

Terms & Conditions

  • You have to participate in the survey within 2 days after the receipt date.
  • The coupon is not valid with any other coupons, discounts, and promotions.
  • The coupon cannot be cashed.
  • Only one coupon is allowed per person on every purchase.

Conclusion

The Panda Express Guest Satisfaction Survey is a tool designed to perpetrate communication between the management and customers of Panda Express. All you have to do is take out 5 minutes to participate in the survey. Remember, your insights are of great value to Panda Express!

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