Newk’s Eatery Guest Satisfaction Survey

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The Newk’s Eatery Guest Satisfaction Survey is open to all customers. Just use your receipt to get into the site and answer the questions as best as you can from what you can remember.

You’ll find the link to the page below. Most questions have a finite number options. Simply pick your preferred answer and move on. Expound when you can. You’ll finish in a few minutes.

About Newk’s Eatery

This café chain is fairly new having been around since 2004 or just over a decade. During that time, it was already able to expand to 13 states with more than a hundred locations. They serve American comfort food such as sandwiches, salads, flatbreads, soups, and many more.

When it comes to drinks, guests can look forward to various types of coffee, wine, beer and specialty drinks. It can be considered as a fast-casual chain but tending towards the upper end of the scale. Greater attention is paid to every meal with each order being made from scratch rather than simply frozen and reheated.

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How to Complete the Newk’s Eatery Guest Satisfaction Survey

You Will Need:

  • A few minutes to answer the survey.
  • A computer or comparable device for web access.
  • A nice and speedy Internet connection.
  • A receipt from Newk’s with code.

Instructions:

  1. Go to the survey site at www.newkslistens.com.
  2. On the landing page, go ahead and enter the 16-digit survey code that is printed on the receipt or invitation. Press START when you are ready to continue. You may also choose to link on the link for a Spanish version of the questionnaire.
  3. Select the branch that you visited from the drop-down menu. Do the same for the time and time on the receipt.
  4. Choose the order type from the options given.
  5. Recall the experience and rate it in terms of overall satisfaction. Proceed to giving your assessment for the individual criteria presented in the form. For example, you will be asked if you are satisfied with the temperature of your food, the cleanliness of the restaurant, the ease of placing your order, and the accuracy of the order taken.
  6. You will be presented with a number of statements. Indicate your level of agreement with each of them.
  7. Check the types of food items that you ordered from a list. You can have more than one answer.
  8. Rate your satisfaction with the food served.
  9. Explain why you gave the rating that you did in a text box. Let them know where you are coming from.
  10. Describe your party including the number of people, your gender, age, annual household income, etc. Answer questions regarding your travel patterns to and from Newk’s.

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2 Comments

  1. Jj is her name on hwy 151 how told me about the awesome combo deal.and how to get a free dessert.which i came in for in the first place.ended up getting dinner and desert.what a win win!!!.good on you JJ YOU ROCK.MANAGER MATERIAL FOR SURE

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