Sun Store Customer Satisfaction Survey

Health Survey

The Sun Store Customer Satisfaction survey is designed to gather important information from customers. The best way to know if the pharmacies are providing the level of service customers expect, is to go directly to the source, the customers themselves. The survey takes just a few minutes, so you can provide valuable input without hassle.

The satisfaction survey measures how the pharmacy is performing against customer expectations. By offering the survey, managers can address the specific issues that need to be improved. Customer surveys provide more detailed information than observation or performance evaluations, on how well the pharmacy is meeting customer needs. Customers who complete the survey with the necessary information will be entered in the drawing, to receive a store gift card worth 50 Swiss Francs.

About Sun Store

Sun store is a chain of pharmacies with 100 locations across Switzerland. About 80 of the pharmacy chains are located within the French speaking region. Another 20 locations are within the German speaking region, and 6 are located within the Italian speaking region.

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Sun Store opened its first location in 1972. The chain of pharmacies has grown since then and now has over 1,600 employees, who are all expected to participate in periodic training. The store offers medicines and a broad range of health and beauty products to its consumers.

In 2009 the Sun Store chain was purchased by Galencia Group. In 2012, the company celebrated Sun Store’s 40th anniversary. Through agreements with other health insurers, customers will receive the 10% discount on all prescriptions. It also has an agreement with Swiss insurance companies, so patients and health insurance companies do not pay any fees.

How to Enter the Sun Store Customer Satisfaction Survey

You Will Need:

  • The participation number at the bottom of the receipt.
  • Name, address, and phone number.
  • Date and time of the last visit to Sun Stores.

Instructions:

  1. Visit the Sun Store survey site at www.mysunstore.ch.
  2. Follow the link to the store web survey.
  3. Complete all the boxes and answer all questions, then submit.
  4. Your name will be entered in the gift card drawing.

Related links:

Nearly everyone will need the services of a pharmacy in the future. If you live in Switzerland, you can take advantage of low prices on prescriptions, as well as thousands of health and beauty products on the store shelves. Don’t forget to visit the survey page or follow the link from the survey instructions, to be entered in the Sun Store gift card drawing. All pharmacies do not provide the same level of service. By completing the short survey, you will be helping Sun Stores maintain the highest level of service possible.

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