Festival Guest Satisfaction Survey

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Implementing a guest satisfaction survey is one of the best ways to know how customers feel. Doing so can provide vital information about an organization’s products and customer service. The Festival Guest Satisfaction Survey allows the company to glimpse how customers view its offerings and provides some insight about competitors. In addition, it allows the company to see what customers think about its customer service operations.

This survey allows Festival to view the unfiltered impressions, whether positive or negative. Such feedback provides the vital information that is essential to improving services and products. The information you provide will also give the company the opportunity to gain a better understanding of your needs and perceptions.

Festival understands that we live in an age where people are always ready to share their experiences with the social media world, family, and friends. Therefore, as long as they are asked, they may be just as willing to share their feedback with the company itself. Take the time to complete this simple survey and you will be given a validation code to trade in the offer on your receipt.

About Festival foods

Festival foods, a family owned company founded in 1946, operate stores strategically throughout Wisconsin. It was founded by Paul and Jane Skogen as Skogen’s IGA with only $500 of borrowed capital and a lot of enthusiasm. Today, the company runs 20 state of the art, full service supermarket and employs more than 5,000 associates. The company operates on the premise that every business decision should bring the customer back.

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How to Complete the Festival Guest Satisfaction Survey

Festival-Guest-Satisfaction-Survey

You Will Need:

  • A computer or mobile device with internet access
  • A valid and recent receipt with a survey invitation
  • A basic understanding of English

Instructions:

  1. Visit the survey site at www.myfestivalvisit.com.
  2. Enter the following information from your receipt: the 14-digit survey code and the time of visit.
  3. Click start to begin the survey.
  4. Think about your last visit to a Festival Foods store and answer some questions about your experience.
  5. Answer all questions honestly and thoroughly.
  6. Upon completion, you will get a validation code to redeem the offer on your receipt during your next visit to a Festival Foods store.

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Conclusion:

Feel free to express your views on issues that show how well or how poorly the company is performing. By monitoring customer satisfaction, analyzing your feedback, and responding to problems, the company hopes to improve customer loyalty and protect profitability and revenue. If you love shopping at Festival Foods, take this simple survey and help the company serve you better. It will take you no more than 5 minutes to complete, and you can do it from the comfort of your home.

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