Michael Kors Customer Satisfaction Survey

Fashion Retail Surveys

The Michael Kors customer satisfaction survey is designed to measure consumer approval of products and customer service. The survey is available at www.michaelkors.com/survey and managed by ForeSee, a third-party market research company.

Feedback, whether positive or negative will help determine crucial areas of excellence as well as areas for improvement in various aspects of the service, from product quality, in-store and after-sales services. Constructive negative feedback can be very useful in informing the company of any issues that need immediate attention in order to enhance overall customer experience, improve productivity and secure the continued success of the brand.

About Michael Kors

Michael Kors is a global fashion and lifestyle brand created by Michael Kors in 1981. The company is focused on luxury fashion which includes beauty lines, watches, handbag, footwear, and other accessories in 2000 boutiques all across 95 countries in the world.

The brand is known for sophisticated and elegant sportswear and comfy casual wear making its garments and accessories popular among jet-setting, upwardly mobile young professionals. The brand currently has flagship stores in cities like New York, Chicago and Palm Beach, among others, and is one of the leading names in the women’s ready-to-wear market.

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How to Participate in the Michael Kors Customer Satisfaction Survey

Michael-Kors-Survey

You will need:

  • A mobile device such as a phone, laptop or tablet with Internet access.
  • Valid receipt from Michael Kors with an invitation to take the survey.

Instructions:

  1. Enter the Michael Kors satisfaction survey page at www.michaelkors.com/survey.
  2. Choose whether you are signing in from the US or Canada.
  3. Enter your receipt information in order to be validated to take the survey. You will be asked to enter the survey code from your registry receipt, and your age. You will also be required to fill in a Captcha box.
  4. Answer survey questions as instructed.
  5. Once you finish the survey, you will receive the validation code for a chance to win a $250 gift card. Take note that you have to fill out the form within 7 days from purchase date in order to be allowed to participate. The survey is open only to US citizens.

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Conclusion:

The Michael Kors Customer Satisfaction survey is one way for the company to gauge the performance of current products as well as the quality of customer service all across their branches to ensure that customers are happy about both product quality and service. Aside from giving loyal customers an avenue for voicing out any opinion or points for improvement, the survey also gives loyal customers a chance to win a $250 gift certificate for Michael Kors products accepted in all stores in the US.

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