La-Z-Boy Store Guest Satisfaction Survey

Retail Survey

Surveys need to be formulated specifically for the needs of a company, which is what Service Management Group offers clients. Service Management Group has met this goal every time it has taken a task. La-Z-Boy is just another satisfied customer that asked the company to create the La-Z-Boy Store Guest Satisfaction Survey. The survey is meant to collect information from customers to gauge how they feel about La-Z-Boy products and service.

The survey that was created for La-Z-Boy is meant to focus on how the staff treats customers and if they are happy with the services offered by the store. In essence, La-Z-Boy wants to use this information to change their training policies and improve. Everyone knows that a customer’s satisfaction is vital in today’s market, making this a vital aspect of business.

About La-Z-Boy

La-Z-Boy’s company is known as an American furniture manufacturer. It is based in the mitten state or Michigan, right in the middle of Monroe. The company focuses on upholstered furniture like upholstered recliners, sofas, and sleeper sofas just to name a few. It is also known for creating comfortable furniture. At the moment, it employs more than 11,000 people though that number will likely grow.

The company’s furniture is sold in thousands of locations throughout the United States and Canada. It is also sold in other locations like the UK and New Zealand. The company is known for its many brands, which help the company sell all kinds of themed furniture. For example, there is the La-Z-Boy Kids brand that allows the company to sell kids-themed furniture, which is kind of fun for kids decorating their rooms. There are other brands such as the La-Z-Boy Hospitality and the American Drew just to name a few others. The store began in 1928 when two cousins came together to create the first La-Z-Boy. It was Edward M. Knabusch and Edwin J. Shoemaker who invested in a small furniture business. They made a reclining chair using some orange crates; then, they refined the idea. It was upholstered and became a big success.

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How to Complete the La-Z-Boy Store Guest Satisfaction Survey

You Will Need:

  • You should have internet access.
  • Understanding English is required.
  • Survey will only take about five minutes of your time.
  • Receipt of your visit.

Instructions:

  1. Go to the www.lzb-store.com site to enter your survey.
  2. Your honesty regarding your experience will help La-Z-Boy tremendously.
  3. May need to share personal information such as contact information, especially if you want to enter the drawing to win $2500 worth of La-Z-Boy furniture.
  4. Enter the receipt information requested at the beginning of the survey.

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Conclusion:

All information will be kept private, so do not worry about that. Be sure to keep your confirmation number just in case you are contacted for additional questions or if you win the prize.

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