Lowe’s Customer Satisfaction Survey


Participate in Lowe’s customer satisfaction survey for a chance to walk away with gift cards worth US$5,000 or $5,000 CAD, depending on your country of residence.

Found at www.lowes.com/survey, it is a simple online questionnaire designed to allow customers a chance to give their opinion about their most recent shopping experience at a Lowe’s store. The company uses the information it gets to help enhance your future shopping experiences.

About Lowe’s

Lowe’s is an American company operating a chain of appliance and retail home improvement stores in the U.S., Mexico and Canada. Founded in 1946 as a small hardware store, the chain currently operates 1,840 stores across the three countries. The company’s retail customers include renters and individual homeowners who complete various projects. Its professional customers, however, represent approximately 30% of total sales. Lowe’s is the 2nd largest hardware chain in the U.S., as well as globally.

The company also supports the local communities it serves through various initiatives that focus on community improvement and public education projects.


How to Enter Lowe’s Customer Satisfaction Survey


You Will Need:

  • A computer or mobile device with internet access
  • A valid Lowe’s receipt with a survey invitation
  • A basic understanding of English or Spanish
  • Complete the survey within 10 days of the date of the store visit
  • To enter the sweepstakes, you must be a legal resident of Canada, exclusive of the Province of Quebec, or the U.S., who is at least 18 years of age or the age of majority in your state of residence.


  1. Visit the survey site at www.lowes.com/survey.
  2. Select your country of residence and click next to proceed.
  3. Choose your preferred language and click next.
  4. Take a moment to read the privacy policy.
  5. Click next to begin the survey.
  6. Enter the following information from your receipt: time of visit, total amount spent, and the 12-digit receipt ID number. Click next.
  7. Think about your most recent visit to a Lowe’s store and answer a series of questions based on your shopping experience.
  8. Answer all questions honestly and thoroughly.
  9. Upon completion, you will get a chance to enter a sweepstakes drawing for a chance to win a $5,000 Lowe’s gift card.
Survey video produced by GuestSatisfactionSurveys Team and Lowe's customers anonymous.

Related links:

Lowe’s values your honest feedback. The details you provide will help the company determine how to meet and exceed your expectations and needs. This simple survey will take no longer than ten minutes to complete, and to demonstrate their appreciation, Lowe’s will enter you into a quarterly sweepstakes drawing for a chance to win a Lowe’s gift card worth US$5,000 or $5,000 CAD if your home address is in Canada. You will be notified by email, telephone, and/or overnight mail if you are a lucky winner. Gift cards are redeemable at all Lowe’s locations in the U.S. and Canada.


Related Surveys


  1. Very, very, very, very, very special KUDOS to two of the most wonderful assets to the Lowe’s family who work in the garden center at the Alamogordo, NM Lowe’s store! Both Cathy and Megan went way, way, way over the call of duty on my behalf and I will never, ever forget their incredibly kindness and thoughtfulness! I am and will remain overwhelmed! Thanks so much again Cathy and Megan!!!!!!!
    Mary Clark

  2. Justin and Kenny were very helpful and answered all questions about the power washer we purchased.Friendly and went beyond what was required.

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