Hy-Vee Customer Experience Survey

Store Survey

The Hy-Vee Customer Experience Survey, managed by Presto Mobile Surveys, allows you to voice your thoughts and opinions. Customer experience surveys are created to analyze company’s customer satisfaction ratings. This allows, Hy-Vee, and other businesses, to gauge which areas they need to improve and which areas have gained customer approval.

Often times, it does not feel like your voice is heard, but whether you are happy or unhappy with a company, surveys are a great way of letting them know your feedback. All businesses know they need to keep their customers happy if they want them to keep coming back. In a highly competitive business world, companies look for actionable feedback they can use to implement change and to raise their customer satisfaction rating. Your feedback is valuable to Hy-Vee and their survey takes just a few moments to complete.

About Hy-Vee

Founded in 1930, Hy-Vee is a chain of supermarkets that are completely employee-owned. As of 2016, there are more than 240 locations throughout the Midwest, including Wisconsin, South Dakota, Nebraska, Missouri, Minnesota, Kansas, Illinois and Iowa. Their founding store was located in Beaconsfield, Iowa and is listed on the National Register of Historic Places. Today, Hy-Vee is headquartered in West Des Moines, Iowa.

Several Hy-Vee stores are full-service supermarkets and include coffee kiosks like Caribou Coffee and Starbucks, natural and organic products through their HealthMarket, pharmacies, wine and spirits, carryout and dine-in food services, floral department, delicatessens, and bakeries. There are also select Hy-Vee supermarkets that include full-service restaurants, fitness centers and fuel stations on their properties.

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How to Complete the Hy-Vee Customer Satisfaction Survey

Hy-Vee-Customer-Experience-Survey

You Will Need:

  • Access to the Internet.
  • Your most recent Hy-Vee receipt.
  • Three to five minutes of time.
  • To be fluent in English.

Instructions:

  1. Visit www.hy-veesurvey.com.
  2. To start the survey, enter in the following information from your latest Hy-Vee receipt: the date you visited, if you or any of your immediate family is employed by Hy-Vee, the 16-digit number from your receipt and the 4-digit store number.
  3. Answer the rest of the questions regarding your most recent visit to Hy-Vee as accurately and as candidly as possible.
  4. Enter in your personal feedback if you have any thoughts or opinions on how Hy-Vee can serve you better as a customer.
  5. Enter any additional comments you want to pass on to Hy-Vee about your shopping experience.
  6. Upon completion of the survey, you have the opportunity to enter into a monthly drawing for a Hy-Vee gift card worth $500.
  7. Enter in your contact information to be included in the sweepstakes.

For further convenience, watch this video to understand the procedure for participating in the survey.

Survey video produced by GuestSatisfactionSurveys Team and Hy-Vee customers anonymous.

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