Marketers and business owners have long understood that surveys engage people. However, many business owners do not use guest satisfaction surveys to influence guest’s loyalty or buying habits. Over the past few decades, research has shown that surveys can, in fact, improve guest loyalty and even business profits.
Guest feedback is especially vital when a business surveys many guests to determine why they are no longer happy or satisfied with the products and/or services on offer. Hurricane Grill & Wings wants to know if there is anything it can do to keep you happy and satisfied. It is conducting the Hurricane Grill & Wings guest satisfaction survey to keep existing customers happy and to win over new customers.
Happy customers, whether service users or product purchasers, are more likely to buy more, stick with the company, be more forgiving when problems occur, and recommend the company to new customers. Therefore, companies need to ask their customers what they think and feel about the products and services they receive. Hurricane Grill & Wings wants to know if their food and customer service represent good quality in your eyes, what you think about their communication, delivery, and even their premises, and various other aspects of their business.
About Hurricane Grill & Wings
Hurricane Grill and Wings is a restaurant chain headquartered in Florida. With approximately 70 locations in the US, it is famous for its laid back vibe and giant fresh wings, as well as a wide range of rubs and sauces. USA Today recognized it as one of the ten great places to wing it. The first Hurricane Grill & Wings started operating in 1995 in Fort Pierce, Florida.
How to Complete the Hurricane Grill & Wings Guest Satisfaction Survey
You will need:
- A valid Hurricane Grill & Wings restaurant receipt with a survey invitation
- A PC or mobile device with Internet access
- A basic understanding of English
- Visit the survey site at www.hurricaneguestsurvey.com.
- Click the arrow provided to begin.
- Enter the 4-digit store number and check number to continue.
- Select the date and time of day you visited the restaurant where you got your survey invitation.
- Answer all questions candidly.
- Submit the survey to get your validation code good for one order of garlic parmesan fries with any entrée purchase on your next visit.
- Hurricane Grill & Wings Website: http://www.hurricanewings.com/