Hornbachers Customer Satisfaction Survey

Store Survey

The Hornbachers Customer Satisfaction Survey found here www.hornbacherslistens.com is powered by Customer Satisfaction Surveys and its purpose is to evaluate the approval and disapproval of customers of this supermarket chain. Providing your feedback by answering the questions gives you the power to help change things the company is doing that you do not view as positive, or encourage them to keep services that you enjoy.

One of the most important things you can do by voicing your opinion is to let the staff know when they are meeting or exceeding your expectations. This will encourage them to continue favorable practices. Additionally, negative feedback lets the company know if there are issues that might impact future profits so they can make necessary changes.

About Hornbachers

Hornbachers began doing business in Moorhead, North Dakota in 1951 when Ted Hornbacher opened Ted’s Supervalu store. Ted was not content to remain small, so he grew his business to match that of the community around him until today there are eight locations in the cities of Fargo, Moorhead and Grand Forks, but the name was changed to Hornbachers in honor of the family name.

The success enjoyed by Hornbachers is directly related to the loyalty and dedication of hard working associates who have built a solid relationship with customers. The company employees 1,100 people throughout all its locations and they take pride in the fact that they are able to support numerous community activities. Taking the Hornbachers Customer Satisfaction Survey is just one way you can get involved.

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How to Participate in the Hornbachers Customer Satisfaction Survey

Hornbachers-Satisfaction-Survey

What You Need:

  • Computer or mobile device with access to the internet.
  • Valid purchase receipt from Hornbachers with an invitation to take the survey.
  • Capability of reading and understanding English or Spanish.

Instructions:

  1. Access the Hornbachers Customer Satisfaction Survey www.hornbacherslistens.com.
  2. Select your preferred language.
  3. Begin the survey by entering the requested information such as store number, date of visit, time of visit, transaction number and the amount you spent.
  4. Consider your experience at the time of this purchase, answer all questions thoughtfully.
  5. At the end of the survey you will be given a code to use to enter a contest to win a $100 gift card.
  6. Write this code on the receipt for future reference.

Related Links:

Conclusion:

Along with helping Hornbachers improve on the quality of the services and products they provide, you will be impacting the way they do things in the future. You may just want to give them a virtual pat on the back, but in the event, that you were unhappy about something that happened during your visit they want to hear about that too. They know that happy customers will return and will also tell others about them. Your candid opinions are more valuable than you may think.

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