Most businesses think they deliver superior customer service; however, only a small percentage of customers think these businesses deliver superior service. It is, therefore, important to know how customers feel and what they expect. Businesses have to appreciate the importance of the customer experience and of improving satisfaction levels to achieve customer loyalty. Experts agree that customer experience is one of the most important aspects for a successful business, which is why Wesco is conducting the Wesco Customer Satisfaction Survey. This survey will give you the opportunity to share your thoughts about the company, its products, and the quality of customer service you received on your last visit to one of their stores.
Implementing a customer satisfaction survey is one of the best ways to listen to the voice of the customer. Such surveys provide businesses with valuable information that otherwise might be missing. The Wesco Customer Satisfaction survey will allow the company to view the unfiltered impressions, whether negative or positive, about the service customers experience. This in-depth information will help the company improve its products and services to meet customer expectations. When you participate in this easy survey, you may choose to take part in a prize draw to win a $25 weekly gift card and a $250 monthly gift card.
Based in Muskegon, Michigan, Wesco is a family owned and operated convenience store chain with approximately 51 stores. For approximately 64 years, the company’s mission has been excellent customer service. Over time, many things have changed except the company’s commitment to fast, friendly service.
Wesco has expanded to include a bulk propane and fuel business, its own distribution center, Wesco energy, as well as 6 ToGo Deli operations and 6 Subway locations.
How to Take the Wesco Customer Satisfaction Survey
You will need:
- A computer or mobile device with Internet access.
- A Wesco store receipt with a survey invitation.
- Basic understanding of English.
- Visit www.gowescowelisten.com to begin the survey.
- Enter the store number, transaction number, date, and time of visit to proceed.
- Answer all survey questions.
- Provide your contact details.
- Submit the survey.
- Wesco Customer Satisfaction Survey Sweepstakes Rules: https://www.gowescowelisten.com/PContent.aspx?Page=Rules&c=572910
- Wesco Website: http://www.gowesco.com/