Gordon Food Service Customer Satisfaction Survey

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The Gordon Food Service Customer Satisfaction Survey, brought to you by Service Management Group, is a tool that helps Gordon Food Service determine how well it’s performing as a business and whether it’s meeting customer requirements. The company may be a century old, but the management is still not cocky and lackadaisical in its business approach and believes its customers have the most important say in how it should function as a food service business.

The survey helps Gordon Food Service find out how timely its deliveries have been and whether the warehouse is appropriately stocked at all times to cater to different and multiple customer orders at the same time. Also, it helps the business ascertain its stores’ cleanliness, product quality and price, customer assistance availability and their cooperation, and checkout experience.

About Gordon Food Service

The Gordon Food Service store specializes in offering a range of food service items to help serve customers with different needs. The variety of food items on offer is all-encompassing, which includes beverages, dry goods/grocery, frozen goods, fresh meat, etc. The company caters to both small and big customer requirements – be it truck deliveries or mere interest in the store’s fresh selection. And since the variety of food on offer is enormous, Gordon Food Service has customer representatives helping buyers find everything they need, easily and quickly.

Gordon Food Service has been in the food business for upwards of 115 years and has affiliated with restaurants, and also organizations such as universities, schools, healthcare facilities, and other different food service activities during the period. From complying with industry rules and regulations and delivering food on-time, to helping plan the menu, the Gordon Food Service business does it all.

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How to Complete the Gordon Food Service Customer Satisfaction Survey

Gordon-Food-Service-Customer-Satisfaction-Survey

You will need:

  • A Gordon Food Service¬†receipt.
  • Internet-equipped computer or mobile device.
  • English reading and comprehension skills.

Instructions:

  1. Begin the survey by heading to www.gfsstore.com/survey.
  2. Start the survey by entering the 23-digit survey code, operator number, and total amount spent on the purchase. These are details you would find on the receipt you received when you last shopped at any of the company’s stores.
  3. After typing in the receipt information, you would be greeted by a set of questions that will talk about your overall experience with the store when you last visited Gordon Food Service. For more validity and to understand your perspective, you would also be asked to furnish your demographic information.
  4. At the finishing stage of the survey, you would be asked if you’d like to enter the store’s sweepstakes. If you go ahead with the sweepstakes, you would be asked certain personal contact details so that the store can intimate you if you happen to win the “stakes”.
  5. Remember to answer all the survey questions honestly.

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