Service Management Group is one of the most respected survey-making companies out there. This company has been creating surveys for a long time and has gained the trust of many businesses. The questionnaires are always specific and try to extract the information the company is interested in. This is why Fuddruckers decided to trust SMG to create the Fuddruckers Guest Feedback Survey.
The Fuddruckers survey was made to help the company understand the way its staff is treating customers and if customers are receiving everything they expect from the company. The company was interested in both positive and negative feedback. They wanted specific information so they could see if a pattern could be seen. This could be used to improve business and training techniques.
Fuddruckers is an iconic American casual restaurant. It is a franchised chain restaurant with locations all around the world that, like many other American fast food restaurants, focuses on burgers. The main idea behind the burger is that the hamburgers consist of big chunks of grounded meat and freshly baked buns. The restaurant now has 77 company-operated restaurants throughout the country. Of course, there are also over 100 franchises around the US and the world.
The restaurant was first called Freddie Fuddruckers and was founded back in 1979 by a man named Philip J. Romano. This happened in the middle of San Antonio, Texas, which makes sense since the headquarters of the restaurant are now in Houston. The first location was in a building that was formally a bank but was converted into a restaurant. Romano wanted the world to have a fresh burger, which is what his restaurant is known for. The restaurant now employs thousands of people and serves many more happy customers. The company competes with several other gourmet and more established hamburger restaurants. It has held its own respectfully, and its continued growth is undeniable.
How to Enter the Fuddruckers Guest Feedback Survey
You Will Need:
- Reliable internet access with a smart device or computer.
- Should be able to understand English and respond to questions.
- Have your most recent receipt readily available.
- First, go to www.fuddruckers.com/customerservice to enter Fuddruckers’ survey.
- Choose ‘Your Visit to Fuddruckers’ to be redirected to the survey.
- Leave your responses in the section that asks for your questions or comments. Be sure to leave your number rating.
- Be honest about your visit.
- Enter the date and time you visited the restaurant and the location.
- You will need to share some contact information.
- Fuddruckers Website: http://www.fuddruckers.com/