Five Below Customer Satisfaction Survey

Store Survey

Since more and more focus is being directed towards customer satisfaction, it is important to have a tool that obtains and interprets customer feedback. A customer satisfaction survey is a valuable tool that can help companies understand how customers feel about their products, services, support, and outlets. The Five Below Customer Satisfaction Survey is designed to help the company improve its operations to meet customers’ requirements. Your feedback will help the company improve your future shopping experiences, making them more exciting and memorable.

The main purpose of the Five Below Customer Satisfaction Survey is to identify key customer concerns, which may be at risk of surfacing or may already exist. The survey is designed to identify and manage problems affecting you, allow you the opportunity to communicate honestly and openly with the company, measure and monitor the company’s performance over time, identify growth opportunities, and gain product and/or service development.
Five Below appreciates your time and interest in completing the customer satisfaction survey. It will only take five minutes of your time. Rest assured that your views and comments will be taken seriously.

About Five Bellow

This is a public held discount store chain selling items costing no more than $5. It mainly targets preteens and teens, but also offers adult merchandise as well. Most of the chain’s stores are based in strip malls.

Founded in 2002, the company’s products feature numerous categories including sports related goods, trading cards, games, beverages, fashion accessories, bath and body products, candy, school supplies, room decorations, books, stationary and accessories.


How to Complete the Five Below Customer Satisfaction Survey

You Will Need:

  • A PC, Laptop or mobile device with internet access.
  • Internet access.
  • A valid receipt from Five Below with a survey invitation.
  • A basic understanding of English.


  1. Visit the customer survey site at
  2. Enter your valid email address.
  3. Click on the ‘ Next’ button to proceed.
  4. If you are not redirected, kindly check to ensure you have JavaScript installed. You must have it to take the survey.
  5. Specify the store you visited by choosing the state and store name, as well as the date of your visit. Also type in the dollar value of your purchase and proceed.
  6. Think about your most recent visit at a five Bellow store. According to your shopping experience, answer a few questions.
  7. Answer all questions truthfully and thoroughly.
  8. Submit the survey.

Survey video produced by GuestSatisfactionSurveys Team and Five Below customers anonymous.


As a reward for your time and consideration, you will get an entry into a monthly sweepstakes for a chance to enjoy a $100 gift card. You will need to give your first and last name, phone number, and email address to gain entry. Click on the link provided to view the sweepstakes rules.

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  • Talk about customer satsifaction. Very polite and patient with customer. Very respectful!! Would definitely recommend a friend here without hesitation!! Went to Five Below in Mount Laurel.

  • I was in the 5 below in west Babylon new york last night n the staff is so welcoming n helpful . I am so happy with all the items I purchased .Jo the cashier was so sweet n kind as well . I love this one out of all the ones I’ve been to . can’t wait to shop there again

  • I just want to everybody know that the cashiers in foodlion Very professional and I was in there this past Sunday and was a little shopping I noticed I didn’t bring my cr edit card to pay for what I bought but the cashier went to pocket and paid for my groceries I didn’t expect that I cashir name was mr.fran I like everyone knows that.iwould like to buy all my groceries in. Ther e I god bless me. FRAN

  • I am not filling out a lengthy survey. I just want to tell you that I never get a “Thank You” when the clerk hands me a receipt. This affects my entering the store the next time.

  • I bought 3 of the Large pet beds for my pets and 2 of em exploded . my dogs pillows were both everywhere the brown crap in em and my big one I got so my kitties could share. Even did it. $15 bucks I should be refunded for cause that’s bull crap I bought my pet’s them so they’d have beds . I’ll never buy them here again.

  • I love the great deals, i can find every thing my grandkids need for a good price. Everything is in this store that i be looking for, plus it’s close to my house. I LOVE IT.

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