Banana Republic Factory Customer Satisfaction Survey


Banana Republic Factory Customer Satisfaction Survey is designed with an effort to understand customer expectations and with the help of that knowledge provide optimum value to customers.

The customer feedback management platform iperceptions powers and manages this survey.

About Banana Republic Factory

Banana Republic, now a part of the Gap Inc., is a luxury apparel and accessory item brand offering a huge variety of fashion clothes, jewelry, handbag and cosmetic item lines at an affordable price. Currently, the company manages more than 500 stores in USA alone, in addition to a good number of stores and outlets in Canada as well as in a few countries in Western Europe.

The company has already set up a number of stores in many major cities of Asia, Middle East also and has plans to extend their operations on a large scale in these regions.


How to Enter the Banana Republic Factory Customer Satisfaction Survey

You Will Need:

  • Internet access.
  • Any device which enables internet browsing.
  • The receipt from your last purchase at one of its stores.


  1. Visit to begin the store survey.
  2. First, you will be requested to mention the date and time of your last purchase and enter the 5-digit STORE NUMBER, the 4-digit TRANSACTION NUMBER and the3 digit REGISTER NUMBER all of which you will find mentioned in your receipt.
  3. Once you enter this information, you will be directed to the next page where you will need to mention briefly information regarding your last purchase the individual item(s) you brought, the prices and so on.
  4. Then you will be asked to provide a rating on a scale of 1 to 10 (1= very poor, 10= excellent) depending on your overall experience at the store.
  5. This finishes the survey, and upon finishing, you will be gifted a 20% discount redemption code which you can redeem during your next purchase at one of the Banana Republic Factory stores.

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Banana Republic Factory is a popular and prestigious clothes and accessories items brand with a worldwide presence. As a reputed and trusted brand, the company always seeks to provide best to their customers and the customer survey works as an important tool for the company towards fulfilling that goal. The surveys help the brand to understand better what the customers expect from them; what the customers like the best about them; as well the areas which call for improvement, so the company is able to provide utmost customer satisfaction. As a customer, you can help the company achieve this goal by completing the survey.


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