Visionworks Customer Satisfaction Survey

Restaurant Surveys

Historically, only large companies did market research. Smaller companies did not have the resources to conduct traditional market research, and usually had to rely on their instinct to help guide business decisions. Fortunately, modern technology has helped change this and businesses, both large and small, are embracing the new paradigm in which online customer satisfaction surveys place the power of market research into the hands of business owners and power makers. Encouragingly, businesses are evolving their customer centric policies and understand that research plays a central role in understanding their customers’ needs and concerns; thereby enabling customer retention and acquisition.

Customer retention and acquisition are the two most important business issues for companies of all sizes. The increasing application of online customer surveys provides corporations with the foundation for carrying out research affordably, quickly and efficiently. The investment in an online customer survey tool eases the budgeting issue. Businesses can easily access online market research solutions that allow them to gather market information and quickly react to it. This is why Visionworks are conducting an online customer satisfaction survey.

The company views customer surveys as a critical part of its customer centric strategy. The power and speed of customer knowledge will help propel the company forward and help in creating a competitive advantage. When you share your thoughts, you will be instantly entered into a prize draw to win $1,000.

About Visionworks

Formerly called Eye Care Centers of America, Inc., Visionworks is one of the leading eye care services providers in America with over 700 retail outlets in 42 states as well as the District of Columbia. The company is committed to providing its customers with high quality products and services and an outstanding shopping experience, with the best selection and value in the industry. All of the company’s optical retail stores offer exclusive brand and designer sunglasses, frames, lenses, and accessories along with the best technology in vision correction.

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How to Complete the Visionworks Customer Satisfaction Survey

You will need:

  • A computer or mobile device with Internet access.
  • A Visionworks store receipt with a survey invitation.
  • A basic understanding of English.

Instructions:

  1. Visit www.eyewearsurvey.com to begin the survey.
  2. Click the link provided to proceed.
  3. Enter the ID number located on your survey invitation.
  4. Read the prize draw official rules.
  5. Answer all questions truthfully.
  6. Provide your contact information.
  7. Submit the survey.

Survey video produced by GuestSatisfactionSurveys Team and Visionworks customers anonymous.

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Conclusion:

The value of market research within a business gets exponential when combined with a comprehensive customer relationship management, CRM, system. When transactional and behavioral data is combined with attitudinal information, companies gain a better understanding of their customers. Online customer surveys that facilitate the marrying of customer intelligence and business intelligence can propel businesses to the forefront in the current business environment. The Visionworks Customer Satisfaction Survey will help the company achieve centralization, fluidity, speed, and depth in terms of its customer insights.

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