Cracker Barrel Customer Satisfaction Survey

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The Cracker Barrel Customer Satisfaction Survey, powered by In Moment, allows you to voice your opinion and leave your feedback as a Cracker Barrel customer. The survey was designed to gain insight as to how you feel about various aspects of Cracker Barrel, such as if you had an acceptable wait time, how clean their restaurant was, the level of customer service you received and how well you like their food. One of the most prominent questions asked during a customer satisfaction survey is if you would recommend the company to a friend or to your family.

The survey, accessible at www.crackerbarrel-survey.com, only takes a few minutes of your time to complete and allows the company to identify aspects of their business that is leading to customer satisfaction or dissatisfaction. A high customer satisfaction rating is essential to a business, as the happier their customers are, the more likely they are to return and recommend them to people they know, which prompts gaining new customers.

About Cracker Barrel

While known as Cracker Barrel, the official name of the business is Cracker Barrel Old Country Store, Inc. and is a unique chain of combined gift stores and restaurants. The first Cracker Barrel opened in Lebanon, Tennessee in 1969 and now there are 639 locations throughout 43 states, with the majority of Cracker Barrels in the Southern states.

They are known for dishing up Southern cuisine, including some regional recipes and specialties. All Cracker Barrel restaurants and gift store decor and appearance resemble an old-fashioned general store. Their gift shop is full of unique items, old-fashioned candy and several regional items from that gift store’s specific locale. Each Cracker Barrels features a large stone fireplace, usually dominating the central dining space, a wooden porch complete with wooden rocking chairs and old-fashioned wooden games on the tables. They also include historic and decorative artifacts from the local area.

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How to Complete the Cracker Barrel Customer Satisfaction Survey

Cracker-Barrel-Customer-Satisfaction-Survey

You Will Need:

  • Access to the Internet.
  • Your most recent Cracker Barrel receipt.
  • Three to five minutes of time.
  • Ability to read English or Spanish.

Instructions:

  1. Access the survey by visiting www.crackerbarrel-survey.com.
  2. Choose your preferred language: English or Spanish.
  3. Enter the survey access code printed on the receipt.
  4. Proceed to answer all survey questions to the best of your ability.
  5. Take a moment to leave your personal thoughts through one or more of their open-ended questions.
  6. Enter your contact information, if applicable.
  7. Upon completion of the survey, you have the opportunity to enter a drawing to win your choice of a Cracker Barrel gift card or a Cracker Barrel rocking chair.

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