Burlington Customer Satisfaction Survey

Store Survey

Have you shopped recently at Burlington? If not, then you need to visit the store soon to get a chance to win a $1,000 gift card when you take part in the Burlington Customer Satisfaction Survey. Burlington decided to conduct an online customer satisfaction survey in order to create a platform through which they could interact with their customers and get candid feedback on how customers thought about their shopping experience at the Burlington store they visited. The company, in turn, will use this information to improve the quality of goods and customer care offered.

Burlington understands that its customers are a very important aspect of its business, and it is because of them they are still in business. Due to stiff competition, regular communication between the company and its customers is vital to help maintain a healthy relationship. As a customer, you are encouraged to give your honest opinion on how you found your shopping experience, and in return, you get to enter their prize draw for a chance to win a gift card. Therefore, it is actually a win-win situation for the customers and the store.

About Burlington

Burlington is an American off-price retail store that was founded back in 1972. They offer a variety of products, such as clothing, home décor items, and furniture, just to mention a few.

Since its establishment, the store chain has grown tremendously, with stores located across 44 states. Currently, the store boasts about 500 outlets, with qualified personnel to ensure that its customers are well catered for.

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How to Complete the Burlington Customer Satisfaction Survey

You will need:

  • A computer or mobile device with Internet access.
  • Your last purchase receipt from Burlington store with a survey invitation.
  • A basic understanding of English.

Instructions:

  1. Enter www.burlingtonfeedback.com on your browser to start the survey.
  2. You will be required to enter an 18-digit code found on the Burlington receipt before you proceed.
  3. Answer a series of very simple questions and answer as honestly as possible.
  4. This will take about 10 min of your time.
  5. Submit your survey to enter the sweepstakes.

For further convenience, watch this video to understand the procedure for participating in the survey.

Survey video produced by GuestSatisfactionSurveys Team and Burlington customers anonymous.

Conclusion:

Opinions and suggestions from the survey are taken very seriously by the Burlington store management and employees, and they make sure that they follow up on any complaints raised. Customers are also encouraged to share any compliments as this will greatly boost staff confidence, which will ensure they continue to offer the best services possible. Burlington chooses a winner once a month and the lucky winner is contacted via email or US mail so. It is important to give accurate details about your address and personal information. You can share the link with friends on Facebook to invite them to take part in the Burlington customer satisfaction survey too.

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