Buca Di Beppo Guest Satisfaction Survey


Guest satisfaction is essential to the continued existence of a business. The best way to determine whether guests/customers are satisfied is to ask them. Then a business conducts a guest satisfaction survey, what it asks the guest is important. How often it asks, when, and how it seeks feedback are also important. However, the most important thing is what the business does with the feedback it receives. Businesses can seek guest feedback through face to face interviews, phone interviews, mail questionnaires, email surveys, or through an invitation to take an online guest satisfaction survey. The Buca di Beppo Guest Satisfaction Survey is a simple online questionnaire designed to collect feedback from guests about their most recent dining experience at a Buca di Beppo restaurant.

Regardless of how a business asks its customers for their opinions and perceptions, the most important part of the survey is what it does with their feedback. Buca di Beppo will compile and analyze the feedback it receives and act on the information it gets from its guests. It will fix the things that guests have complained about and investigate their opinions and suggestions. The company wants to improve the areas that mean the most to its guests and fix the areas that need to be fixed.

About Buca di Beppo

Buca di Beppo is a restaurant chain specializing in American Italian cuisine. The chain operates more than 100 restaurants worldwide and is owned by Buca, Incorporated. The restaurant chain celebrates recipes handed down from one generation to the next by Italian immigrants.

Every restaurant offers an eclectic, family style setting designed to make every meal a memorable occasion. The first restaurant opened in 1993 in a Minneapolis apartment building’s basement. The chain’s mission is to capture the enthusiasm and fun of an enthusiastic Italian gathering along with delicious food.


How to Take the Buca Di Beppo Guest Satisfaction Survey


You will need:

  • A valid restaurant receipt with a survey invitation
  • A PC, laptop or mobile device with Internet access
  • A basic understanding of English


  1. Visit www.bucafeedback.com.
  2. Type the check number printed on your survey invitation/receipt.
  3. Enter the store number.
  4. Select the date of service, time and how you dined.
  5. Answer all survey questions truthfully.
  6. Specify whether you would like to enter the survey prize drawing.
  7. Enter your contact information.
  8. Submit the survey.

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This guest satisfaction survey will allow the company to hear the voice of the customer at both the location and brand level. It is a powerful tool that will provide actionable and valuable insight to every level of the organization. Guest satisfaction is at the heart of human experience. It reflects customers’ liking of an organization’s offerings and business activities. The best guest satisfaction surveys should measure how products and/or services supplied by a business meet, exceed or fall short of guest expectations.


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