American Signature Furniture Customer Satisfaction Survey

Retail Survey

American Signature Inc. always values the opinions of past customers. That is why everyone who completes the American Signature Furniture Customer Satisfaction Survey at www.americansignaturefurniture.com/survey will be entered into a draw where the lucky winner will win a $1000 store gift card. American Signature Inc. is a very popular furniture retailer in the US. This is because of the determination of the company to constantly improve the customer service experience. Customer service and product offerings can only be improved if you take some few minutes to leave your honest feedback about your past experiences with American Signature.

Your feedback is eagerly awaited. Let your complaints be known. The company is always striving to improve the areas that customers have complained about. American Signature Inc. wants you to always be happy and satisfied with the services you receive and the products you buy. That is why the American Signature Furniture Customer Satisfaction Survey was started.

About American Signature Inc

This is a privately-owned furniture enterprise with headquarters in Columbus, Ohio. There are 125 American Signature stores, all over the US. This company deals with the manufacture and retail of different furniture pieces. It was founded in 1948 by Jerome Schottenstein. Since then, this company has greatly expanded. Presently, it operates in over 18 American states and offers bedroom, dining, living room, and outdoor furniture solutions.

Jerome, the founder of American Signature Inc., started out as a clothes retailer. He later converted his furniture store into a furniture store in the early 1900s. At that time, there was a high demand for furniture. Later, Jerome’s son, Alvin, took over the business. With Alvin at the helm, there was amazing growth and great prosperity of the company. As at 2017, this company has five distribution centers that cater for all the 125 stores of American Signature Inc. Most store locations are in the Eastern United States.

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How to Participate in the American Signature Furniture Customer Satisfaction Survey

You Will Need:

  • A computer or a mobile device.
  • An internet connection.
  • Survey code.

Instructions:

  1. Visit www.americansignaturefurniture.com/survey.
  2. Enter your survey code.
  3. Select the store you visited and the type of furniture you were searching for.
  4. Rate your overall satisfaction with the various aspects such as quality of goods, price, checkout speed, and staff friendliness.
  5. Did you find the products you were looking for easily? Rate your satisfaction with product division and arrangement in the store.
  6. Rate the likelihood to shop again at American Signature or to recommend this outlet to a friend.
  7. Leave suggestions for improving the customer experience.

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American Signature Furniture Inc. needs your feedback and opinions so that it can continue being a leading furniture retailer in the USA. Your negative feedback will facilitate service improvements. Positive feedback will motivate the various stakeholders to always strive to maintain superior service delivery.

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