Sephora USA Survey

Store Survey

Go to Survey.medallia.com/sephora/usa to complete the Sephora USA Survey. This survey, created by Sephora USA, is a feedback questionnaire designed to assess how the company’s customers feel about the services and products they offer. The online survey takes less than ten minutes to complete, and by taking part in it, you can express your complaints or satisfaction about your experience at a Sephora store.

The questionnaire is fast, convenient, and easy to complete, and after you complete it, you can enter the weekly sweepstakes drawing where you stand a chance to win a $250 gift card.

About Sephora

Founded in 1970, Sephora is a visionary beauty oriented company. Its open sell, unique environment features a broad range of emerging and classic brands across numerous product categories, including fragrance, skincare, hair care, color, body, and smile care, in addition to its own private label. In addition to being the leading chain of cosmetics and perfume stores in France, Sephora is also a commanding beauty presence in many countries around the world.

Sephora is a beauty trailblazer, due to its innovation, interactive shopping environment, unbiased service from experts, and unequaled collection of prestige products. The company operates about 1,900 stores in 29 countries worldwide, including more than 360 stores across North America.

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How to Complete the Sephora USA Survey

Sephora-USA-Survey

You Will Need:

  • A computer or mobile device with internet access.
  • To enter the sweepstakes, you need to be a legal resident of the US, Puerto Rico, or Canada, excluding Quebec.
  • Be over the age of 21 to enter the sweepstakes drawing if you are a resident of Puerto Rico.

Instructions:

  1. Visit Sephora USA survey page at Survey.medallia.com/sephora/usa.
  2. Select the language you would like to use on the survey.
  3. Read the rules regarding gift card sweepstakes and the privacy policy before starting the survey.
  4. Enter the date of your most recent purchase at a Sephora store, as well as the approximate time.
  5. Select the store you visited most recently and click next to proceed.
  6. Answer all questions honestly and thoroughly.
  7. Provide any additional information you would like to share about your most Sephora experience.
  8. Indicate whether you would like to enter the sweepstakes drawing.
  9. One winner will receive a $250 gift card during each weekly drawing period.
  10. Enter your name, address, telephone number, and email address to enter the drawing.
  11. Click finish.

Conclusion:

Your valuable feedback will help Sephora improve its products and services. The company is always on the quest to improve its products and services to give customers a worthwhile experience. By taking part in one such survey, you get a chance to kill two birds with one stone. First, you get to give your opinions about the company’s customer service, which will go a long way in enhancing your future satisfaction. Secondly, you get a chance to enter into a sweepstakes draw where you can win a $250 Sephora gift card.

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27 comments

  • Cinzia at Deer Park was absolutely incredible. She made me look like a land mermaid goddess. I can not wait to get my make up done by her again! Wildly talented, super friendly and just completely knocked it out of the park.

  • I had a wonderful experience at Sephora. As soon as I walked in I was greeted and was assured if I needed any assistance the lady’s there were here to help. I found what I was looking for right away and more. I will be back for more and plus I am a VIB!

  • Ariana from the Arden mall location, was amazing!! I’ve been coming in faithfully to try and redeem my gift certificate that I had received from a sampler set. The last couple months, everytime I’ve came the scents that were said to have been available on the coupon was not in store, so this time, unlike the others, Ariana stepped from the other register and came over without even being asked, I explained, she asked me to hold a moment. Came right back and asked if there was anything else on the shelf’s that I would be more interested in. Even though I was still sad I didn’t get my “one million lucky” scent. I was really pleased at how far she went to further assist me! Thank you to the manager for the okay, and a bigger thank you to Ariana for helping me out! ❤️

  • I would like to point out my sales associate. I have never wore make-up, and the sales associate was so knowledgeable and made me feel comfortable her name is Jacky Ramirez Store Northshore Mall Peabody Ma. She was amazing!!..

  • Courtney and Sam really made my confusion clear at the Sephora in Disney Springs. Thanks for an being so informative and helpful girls!

  • Sephora is literally the best they have the best recommendation there,I was looking for a full coverage foundation and they helped me so much to look for the right one.Sephora has amazing workers and I’m going to start going there for my makeup.

  • When I walked into Sephora when I was a little girl , i was like, wow we can actually shop here. I tried on make up and the service for questions and info was amazing. I asked what is the kind of style that a beginner like me could where. She took 30 secounds and knew exactly The type of makeup for me. She even gave me a free make over and I was convinced. I ended up going home with the item and my satisfaction!!!

    Sephora Rocks!!!

  • I absolutely love shopping at Sephora. They have what I need when I need it. They are always helpful. I love the fenty line the most.

  • I had never been to any of the Sephora stores before, aside from just looking around and leaving due to never having money. I finally had some extra money to treat myself, and the ladies at the EastView mall were very helpful on helping me learn what items were what, what each item was meant for, and how to use them. They were very friendly and I enjoyed my time in the store.

  • Serena at the Sephora in Disney Springs helped me find a new foundation from Tarte and helped me find a new shade of matte lipstick from Too Faced.

  • I love Sephora! I’ve never had a bad experience with customer service, and being a VIP Rouge member has given me great benefits!

  • I really loved the class with VAL! Thank you so much, I really liked your all makeup tips. Thank you so much for helping me alot!
    See you soon.

  • I really enjoy the prices and quality of Sephora products. I just wish the employees would refill their makeup remover and alcohol bottles more often. Besides that, Sephora is my fave!

  • I was really satisfied with my visit. I was welcomed as soon as I walked in the door and a beauty consultant helped me find my right shade of the Beauty Blender foundation. I will definitely return. I love feeling important.

  • I was in the Kenwood Cincinnati Store on Monday 10.15.18 and Lacey did a makeover for me. She did a terrific job! Knows her products and understood what I was looking for. Will use her again without question. There were two other lades who also assisted, both great.
    Thank you Lacey and the Sephora Kenwood team!

  • I love Sephora The best store in galleria’s I think it’s a good place to buy your makeup y’all just need to do more discounts

  • I LOVEEEEEEEEEEEEE SEPHORA !!!!!! The customer service is AMAZINGGGG !!! The employees always keep and smile on their face and they are alwayys helpful with me whenever I need help . It’s a amazing store !

  • Maya was so generous to my friend and I at my visit at the Sephora at Partridge Creek Mall in Clinton Township, Michigan! She had just taken a hair styling class – I believe it was – and she demonstrated these new arrival products on mine and my friends hair! She was so kind and really showed me that these products are worth it!! My friend and I both decided to buy a few and we’re in love with them!!! We both have thick curly hair and these Ouai products were made for our textured hair!! Will be back soon definitely! Thanks for such an amazing experience!!

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