Old Navy Customer Feedback Survey


About Old Navy Customer Feedback Survey

You don’t come across many companies or brands that take their customers’ opinions seriously. But Old Navy certainly does take its customers’ valuable feedback, be it positive or negative, very seriously. And in order to make sure that all its regular and new customers get a chance to share their shopping experiences with the management, the company has designed the Old Navy Customer Feedback Survey.

The Old Navy Customer Feedback Survey helps the company focus on providing maximum customer satisfaction. All you have to do to voice your opinion is log on to www.feedback4oldnavy.com and submit your honest feedback. It only takes 10 to 12 minutes!

About Old Navy

Almost everyone is aware of this trendy and stylish clothing brand. What works in favor of Old Navy is that it’s owned by the Gap, Inc. The best thing about Old Navy is that it allows adults and adolescents to save their money on purchasing clothing items without having to compromise their style and fashion statements. That’s what makes Old Navy so popular among the mainstream population.


With more than 1,000 stores located in the United States and Canada, Old Navy boasts affordable casual wear for men, women, kids, babies, and mothers who are expecting. Some of the flagship stores of Old Navy are located in cities like Manhattan, Chicago, San Francisco, Seattle, and Minnesota.

How to Participate in the Old Navy Customer Feedback Survey


  1. Log on to www.feedback4oldnavy.com to participate in the Old Navy Customer Feedback Survey.
  2. Choose to fill out the online survey in English, French, or Spanish.
  3. Enter the date and time of your purchase, the 5-digit store number, the 4-digit transaction number, and the 3-digit register number. You can find all this information printed on your Old Navy store receipt.
  4. Select whether you are 18 years of age or not.
  5. Answer all the survey questions honestly based on your most recent visit to an Old Navy store.
  6. Enter your email address if you wish the store to communicate with you.
  7. Once you’re done with the survey, you will be given a survey validation code.
  8. Write the code on your store receipt to enjoy the discount.

For further convenience, watch this video to understand the procedure for participating in the survey.

Survey video produced by GuestSatisfactionSurveys Team and Old Navy customers anonymous.

Terms & Conditions

  • You must show your store receipt in order to claim the discount on your next purchase.
  • The discount is not valid on www.oldnavy.com.
  • The discount is for merchandise only.
  • You cannot combine the discount with other offers.
  • You cannot apply the discount to your previous purchases.
  • The discount offer will expire 3 months after your receipt date.


Old Navy sure knows how to show that it values its customers. That’s why as a thank you gesture for participating in the Old Navy Customer Feedback Survey the company offers a 10% discount. All you have to do is write the survey validation code on your receipt and take it with you on your next visit to an Old Navy store to enjoy the discount.

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  1. Old Navy has always been a favorite of me and my family. They usually have what I want and the prices are really affordable. The associates are courteous and friendly. The sales are great!

  2. Great clothes for excellent price! Love old navy! I do most of my shopping from their store. One of my most favorite clothing store.

  3. My visit was pleasant today, with the dynamic duos, Alea S & Kalaya H and last but not least Kyleigh King. Kudos to all included management with the assistance on my return. Way to go store 07834.

  4. DeLarrius Woods was SOOO very helpful & courteous, at checkout, in Denham Springs Old Navy. Thank You Delarrius. We will be shopping at Old Navy, at Juban Crossing!!!!

  5. Old navy is a great shopping experience very easy to to shop the only regret is I shopped at the upto 75% rack and bought a pair of sweatpants with a red sticker but it wasn’t a discount ed price shame shame!!

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